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Device Networking Issues
App Use Issues
Account Registration, Login and Cancellation
Time Settings & Scheduling Management
Scheduling & Countdown Abnormalities
Scheduling Function Configuration
How to set up a recurring schedule for scenarios?How to set a timer/schedule to manage the device?How to cancel the countdown function?Does my device timing belong to cloud timing or local timing? Can timing be executed when the product is offline?Can the timer or countdown added on the iPhone be synchronized to the Android phone?If a countdown and timer are set to the same time, one to turn it on and the other to turn it off, which will be prioritized?Why is there a delay in timer settings?How to delete timer?Can the timer be set differently for several days?
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Help CenterApp Use IssuesTime Settings & Scheduling Management

Scheduling Function Configuration

Learn how to set up and configure scheduling features for your smart devices.

Learn how to configure and manage scheduling functions for your smart home devices.

Basic Setup

How to set a timer/schedule to manage the device?

Learn how to set up timers and schedules to manage your smart devices, including cycle timing and random timing functions.

How to set up a recurring schedule for scenarios?

Learn how to configure daily and hourly recurring schedules for your smart home automation scenarios.

Can the timer be set differently for several days?

Learn how to configure different timer settings for multiple days using the schedule repeat function.

Timer Management

How to cancel the countdown function?

Learn how to cancel the countdown function on your smart device.

How to delete timer?

Learn how to delete timers in scenes and device control interfaces.

If a countdown and timer are set to the same time, one to turn it on and the other to turn it off, which will be prioritized?

Learn about the priority between countdown and timer functions when they conflict on your smart device.

Advanced Features

Does my device timing belong to cloud timing or local timing? Can timing be executed when the product is offline?

Understand the difference between cloud timing and local timing, and learn how timing execution works when devices are offline.

Can the timer or countdown added on the iPhone be synchronized to the Android phone?

Learn how timers and countdowns sync across different mobile platforms including iOS and Android devices.

Why is there a delay in timer settings?

Understand why there may be a delay when setting timers for your smart devices due to network latency.

Table of Contents

Basic Setup
Timer Management
Advanced Features