Smart Life App V3.8.0 User Manual

This is the complete user manual for Smart Life App V3.8.0. It covers downloading the app, registering and logging in, managing your home and members, adding and controlling devices, and setting up smart scenes.

Download App

Search and download "Smart Life" in major application markets or scan the QR code below to download the App.

Registration, Login & Password Retrieval

Registration

If you do not have an app account, you may choose to register or log in by authentication code. The registration process is described below.

1. Click Register to go to the Smart Life privacy policy page. Click Agree to proceed to the registration page.

2. The system will identify automatically the country/region you are in, or you may choose to select manually a country/region. Enter your mobile phone number or email and click Get authentication code, as shown in Fig. 1.
3. Enter the authentication code you received. Then enter the password and click Completed to complete registration.

Account ID + Password Login

If you already have an app account, click Log in with existing account to proceed to the login page.

1. The system will identify automatically the country/region you are in, or you may also choose to select manually a country/region.
2. Enter the mobile phone number or email you have registered and enter the password in to log in.

Verification Code Login

1. Click Verification code login in Fig. 1 to go to the next page.
2. The system will identify automatically the country/region you are in, or you may also choose to select manually a country/region.
3. Enter your mobile phone number or email and click Obtain authentication code, as shown in Fig. 2.
4. Enter the authentication code in the text message or email to log in, as shown in Fig. 3.

Forgot Password

If you forgot your app password, you can reset your password by following the Password Retrieval procedure.

1. Click Forgot password, as shown in Fig. 1.
2. The system will identify automatically the country/region you are in, or you may choose to select manually a country/region. Enter the mobile phone number or email you used to register and click Obtain authentication code, as shown in Fig. 2.

3. Enter the authentication code sent to your mobile phone number or email, as shown in Fig. 3.
4. Enter the new password and click Completed to log in, as shown in Fig. 4.

Family & Member Management

Create a Family

1. When logged in, click Create family to go to the Add family page, as shown in Fig. 1.
2. Family Name can be entered manually, as necessary. Click Set location to go to the map. Move the icon manually to change the address. Click OK to confirm the address, as shown in Fig. 2.
3. Click Add Room to add a room, as shown in Fig. 3. Click Done at the top right corner to complete room settings. Room settings can be changed anytime by clicking on … as shown in Fig. 4.

Manage Families

Click the pull-down arrow at the top left corner to add a family and manage families. One account can manage multiple families at the same time. The user can operate a device in a family by selecting your family.

Family Settings

Click Tuya to go to the Family Settings page, as shown in the figure.

• Family Name / Family Location — set the name and location of the family.
• Room Management — add/delete rooms in a family and manage all room settings in a family in one place.
• Add Member — administrators can click here to invite other family members to join the family.
• After the invitation is sent, Waiting to join will be displayed before confirmation.

Accepting an Invitation

The added member will receive a pop-up reminder in the App, and you can choose to accept or refuse it. In the meantime, you will receive the reminder in message center.

Adding Devices

Click Add Device or "+" at the top right corner of the App homepage to enter the Add Device page.

There are two ways to add a device: Add Manually and Search Device.

Add Manually — Wi-Fi Device — Default Mode

1. The app supports two configurations: Default mode and AP mode. Click AP Mode at the top right corner of the "Default mode" page to switch between modes.
2. To select "Default mode", please make sure the indicator light on the smart device is flashing rapidly (blinking twice per second) and then click the button to proceed to the next step.
3. If the indicator light is not flashing rapidly, click Help to view the instructions.

Add Manually — Wi-Fi Device — AP Mode

1. To select "AP Mode", please make sure the indicator light on the smart device is flashing slowly (blinking once every three seconds) and then click the button to proceed to the next step.
2. If the indicator light is not flashing slowly, click Help to view the instructions.

Add Manually — Wi-Fi Device — Enter Wi-Fi Password

In a selected mode, clicking the confirm button on the page when the indicator light flashes rapidly/slowly will bring up the page shown in Fig. 1.

Select the Wi-Fi in the work area of a device that can enable a successful Internet connection, enter the Wi-Fi password, and click OK to proceed to configuration.

Add Manually — Wi-Fi Device — Configuration (Default Mode)

If default mode is selected, app configuration will be completed as shown in Fig. 1. Successful configuration will appear as shown in Fig. 2. Names of devices that have been configured successfully can be changed, and the locations of the rooms where the corresponding devices are can be selected.

Add Manually — Wi-Fi Device — Configuration (AP Mode)

When in AP (slow flashing) Mode, you can select hotspot configuration, and the connection must be made with the Wi-Fi hotspot whose name begins with "SmartLife", as shown in the figure.

Connect to the specified hotspot and then return to the configuration menu to proceed with configuration. The process in the app will be completed, as shown in Fig. 1. Successful configuration will appear as shown in Fig. 2.

Add Manually — Wi-Fi Device — Failure

If configuration fails, it will appear as shown in the figure. You can choose to click Got it to add again or go to Help for troubleshooting assistance.

Add Manually — ZigBee Device

When adding ZigBee devices, the gateway should be added first.

1. Plug in a gateway and use a networking cable to connect to the router.
2. Make the mobile phone and gateways under the same network environment.
3. Click the button of Add Device on the home page, as shown in figure 1. Click the Gateway (ZigBee) under the category of "Others". Confirm that the indicator for distribution turns green and click Bind to enter the adding process, as shown in figure 5.

After a gateway has been added successfully, go to the gateway page, click Add sub-device and select the matching device to add other devices under the same gateway, in the same way as in 3.2.

Search Device

Search devices: multiple search modes are triggered at the same time, including searching Wi-Fi devices found in the network free of distribution, Bluetooth gateway, Bluetooth devices, ZigBee gateway and ZigBee devices under the existing gateway.

Control Devices

Individual Control

When devices have been configured successfully, the smart devices will appear on the home page. Click to open the control panel for smart devices.

Open the control panel for devices. For example, Fig. 1 shows the light is off, and only the timer can be accessed in the off mode. Fig. 2 shows the light is on, and scene, color, brightness, and schedule can be configured in the on mode. Click "..." at the top right corner of the control panel to manage individual devices.

The device modification menu is shown in the figure:

1. Device Name: You can change the name and location of a device.
2. Device Location: You can choose where the device is located, such as the living room or bedroom.
3. Share Device: You can share any individual device with others by entering their mobile phone numbers. (Note: Their mobile phone numbers must be registered with Tuya app accounts.)
4. Create Group: Click and the page will automatically show all devices that have been added and have the same model number. A group cannot be created for devices with different model numbers.
5. Device Information: Check here for: device ID, Wi-Fi signal strength, IP address, Mac address, and device time zone.
6. Feedback: You can submit feedback here on problems encountered during usage.
7. Add to Home Screen: You can add devices to your phone's desktop for easier control of your device.
8. Check for Firmware Update: You can check here for firmware updates.
9. Remove Device: Delete a previously added device from the list of devices.
10. Restore factory defaults: Remove devices and clear all data.

Share Devices

Click Add Sharing, enter the account to share devices with, and click Done to finish. To stop sharing with an account previously added, press and hold to delete in Android, or slide to the left to delete in iOS.

Group Control

1. Click Create Group under More on a selected device page, as shown in Fig. 1.
2. The page displays all devices with the same model number and available to be added as a group. Select a device and click Save, then enter group name and click Confirm to finish, as shown in Fig. 2.
3. When a group has been created successfully, the page will be automatically redirected to the group control panel in Fig. 3, where grouped devices can be managed.

1. Groups that have been created can be viewed on the Home page, and managed with hotkeys.
2. Open the group control panel as shown in Fig. 2.
3. Click "..." at the top right corner to configure or dismiss groups, as shown in Fig. 3.

Smart Scene Settings

The Smart Life App lets you create two kinds of smart features: Automation (operating automatically according to different conditions) and Scene (one-key control for multiple devices).

To begin, click Add Smart on the Smart page or the + at the top right corner, then select either Scene or Automation to go to the smart configuration page.

Automated Settings

Click Add Smart on the Smart page or + at the top right corner and select Automation to go to the smart configuration page, as shown in Fig. 3 above.

Click + as shown in Fig. 3 to add multiple conditions or multiple actions.

Add condition

In the case of Left or arrived, you can set certain actions to be triggered upon leaving or arrival. Select Left or arrived (beta) in Fig. 1, and then set the conditions of leaving a place as shown in Fig. 3. Click Next and add conditions to complete as shown in Fig. 4. This feature helps you control your device within 110-1024 meters of the location.

Add action

Click Add action or + at the top right corner to open the menu, as shown in Fig. 1. There are four types of actions: execute scene, trigger automation, send a reminder and time-lapse.

Valid Time Period

You can set a valid time period for automation. For example, if you define a scene where the nightlight automatically lights up when the human motion sensor detects human presence, you can select Night as the valid time period. In this case, the nightlight will not automatically turn on in the daytime.

Types of automation

Conditions and actions of automation can all be set up as shown in Fig. 1. The system primarily supports the following types of automation:

1. Inter-device synchronization: such as turning on the aroma diffuser and air purifier automatically at the same time the A/C unit is turned on.
2. External environment and device synchronization: such as turning on the A/C unit automatically when the temperature falls below 0°C.
3. Timed actions: such as drawing back the curtains automatically at 8:00 am every morning.
4. Geo-fencing: You can set arrive or leave a certain place as a condition to perform specific actions.

Scene Settings

In Fig. 1, select the scene and enter the Settings page. As shown in Fig. 2, you can edit the scene name. Click Add actions or + in the top right corner to add the execution action. The action menu is shown in Fig. 3. Configuration is similar to that of automated devices. In addition, you can use Siri to trigger the scene.

To configure a scene with Trigger automation, you must set up an automated scene in advance. If existing automation options are available as shown in Fig. 1, select Enable after triggered or Disable after being triggered. Then, click Next and enter the scene name, and click Save at the top right corner to finish configuration.

Add, Modify & Delete

Previously configured automation and scenes are displayed in the Smart page. Click Edit at the top left corner to modify existing scenarios and automated devices. For example, click Edit Scene to go to the page shown in Fig. 2, where the order of scenes can be changed, and scenes can be deleted by sliding left. (In iOS, click - on the left of the scenario name to delete.)

• Edit a scene: Click ... as shown in Fig. 1 to go to the Edit page.
• Edit automation: Click anywhere on the background of automation, as shown in Fig. 1, to go to the Edit page.

Go to the automation edit page shown in Fig. 2. Slide left to delete previously added conditions or actions, add new conditions or actions, or delete the smart feature entirely.

Home

The Home page is the main dashboard of the Smart Life App. From here you can manage families, add devices, activate smart scenes, and switch between rooms.

• Family switcher (top left): For users with multiple families, you can switch between families or add a new family.
• Voice command: The microphone icon supports voice command.
• Add devices (top right): Tap the + icon to add various types of devices.
• Weather factor: Tap the weather card to enter the weather factor page. You can drag to adjust the order — the first three factors will be displayed on the home page.
• Smart scenes: One-key activation for smart scenes lets you easily switch between everyday scenes.
• Rooms: Switch between rooms in a household and view the status of smart devices in each room.

"Me" Page

The Me page gives you access to family management, your Apple Watch, messages, help, additional services, and app settings. Tap your profile area at the top (Click here to set nickname) to open the Personal Center.

1. Home Management: you can manage your family and members.
2. Watch: if the phone is bound with Apple Watch, this entry will be displayed; if not, it will not be displayed. When you enter Watch, you can see the available devices and scenes.
3. Message Center: the message is divided into three categories: alarm, family, and notification, and can set the do not disturb time segment for the notification of the message.
4. Help Center: it includes four parts: fault submission, network diagnostics, suggestion and FAQs.
5. More Services: include voice services and other services.
6. Settings

Watch

Click Watch in Figure 1, then click the + in Figure 2 to add available devices and scenes so that you can control your smart devices and scenes through your Watch. Besides, you can also receive push on the Watch.

Message Center

• Alarm messages include: device alarm, automatic message notification, alarm alarm, device timing failure, etc.
• Family messages include: add family member, remove family member, dismiss family, set family member as administrator, add device, share device, etc.
• Notification messages include: status update of feedback, official message push, etc.

At the same time, the message center can also set up an uninterrupted period. Click Settings in the top right corner to enter the Settings page. First turn on the button of Do Not Disturb, and then set the do not disturb time segment and device. After successful setup, you will not receive messages during the do not disturb period.

Help Center

• My Feedback: check the processing results of feedback.
• Submit Fault: submit your feedback here on problems encountered during usage.
• Network diagnosis: network diagnosis helps us solve the problem for you faster. The diagnosis time is about 2 minutes.
• Suggestion: you can submit your optimization suggestions for the App here.
• FAQs: contains three types of frequently asked questions: device networking, App use and third-party control.

More Services

Click Me - More Services to find more services, which include:

1. AI Filtered Notification including third-party access service. Featured services mainly: report any images uploaded by camera. (To get this service, please add Smart camera.)
2. Cloud Storage for Cameras: after purchasing this service, users can watch history videos uploaded by devices to the server. (To get this service, please add Smart camera; the history video can not be download.)
3. Phone Notification: to keep your family safty, you will receive a phone call once the notification conditions has been triggered. (The phone number will be the one you used for registration. If you use an email to register, please set a phone number to receive phone notification.)
4. Third-party Access Service: To improve user experience of thrid-party access service, the app is now able to link to thrid-party virtual assistant with verification code.

Settings

1. Click Rate Us, jump to the app market to make a score of the app.
2. About TuyaSmart
3. Privacy Policy
4. Service Agreement
5. Open Source License
6. Version

Personal Center

You can modify the profile photo, nickname, temperature unit and time zone here.

Go to the "Accounts Security" page, you can modify login password, set the gesture password, and deactivate the account.

Personal - Modify Login Password

Click Gesture unlock to set up a gesture password. Once a gesture password is activated, you will have to use the gesture to access the app. If you forgot your gesture password, click Forgot the gesture password to have an authentication code sent to your registered mobile phone number or your email. Enter the code and set up a new gesture password to continue.