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Help Center
Device Networking Issues
App Use Issues
Account Registration, Login and Cancellation
Time Settings & Scheduling Management
Message Center & App Pushes
Weather Function-Related
Scene and Automation
Software and System
Problem Feedback
Home, Members & Room Management
Device Management and Control
Value-added Services & Extended Functions
Third-party Control Issues
Device Network Provisioning Guide
Frequently Asked Questions
User Manual
Help Center

App Use Issues

Get help with app features and functions.

Welcome to the App Use Issues help center. Browse topics below to find solutions to common app-related questions.

Browse by Category

Account Registration

Resolve issues related to account registration, login, and account cancellation.

Message Center & App Pushes

Manage notifications, messages, and push settings in your smart home app.

Problem Feedback

Report bugs, submit feature requests, and get help from our support team.

Scene and Automation

Create, manage, and troubleshoot smart home scenes and automation rules.

Software and System

Resolve app crashes, update issues, and system compatibility problems.

Time Settings & Scheduling

Configure time zones, schedules, and automation timing in your smart home app.

Weather Function-Related

Configure and troubleshoot weather-related features in your smart home app.

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