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Help CenterEnhedens netværksproblemerVejledning til netværkskonfiguration af enhederNetwork Provisioning for Other Protocols/Methods

Hvordan bruger kameraet QR-kodescanning til at konfigurere netværket?

Trin-for-trin vejledning til konfiguration af kameraets netværksforbindelse ved hjælp af QR-kodescanning.

Follow these steps to configure your camera's network connection using QR code scanning.

Configuration Steps

1. Add Device Manually

  1. Open the app home page
  2. Tap the plus sign in the upper right corner
  3. Select Add Device
  4. Choose Manual Add
  5. Navigate to Camera/Lock category
  6. Select the corresponding category

2. Reset Device to Unconfigured State

Reset the device to the unconfigured state:

  1. Connect the power supply
  2. Press and hold the reset button on the device for about 5 seconds
  3. Wait until the indicator light of the device starts to flash quickly
  4. The device enters the network configuration state
  5. Confirm the indicator light or prompt tone
  6. Click Next in the app

Common Operation: Connect the power supply, press and hold the reset button on the device for about 5 seconds, until the indicator light of the device starts to flash quickly, the device enters the network configuration state. Please refer to the instructions for details.

3. Select Wi-Fi Network

  1. Follow the prompts in the app
  2. Select the corresponding 2.4GHz Wi-Fi network
  3. Enter the password

Network Restrictions: The camera does not support public wireless networks authenticated by mobile phone verification codes or other verification methods.

4. Display and Scan QR Code

  1. Click "Next"
  2. A QR code will be displayed on the mobile phone screen
  3. Align the QR code with the camera lens
  4. Position the code about 15~20cm away from the camera
  5. Hold steady so that the camera can scan it

5. Complete Configuration

  1. After the scan is successful, you will hear a "beep" prompt sound from the camera
  2. Click "hear the prompt sound" in the app
  3. The camera will enter the network configuration process

Troubleshooting

If the camera still fails to connect successfully through the above steps, please refer to:

Device Connection Failure

What should I do when my device fails to connect to the network?

Separate Wi-Fi Bands

(For most of Routers) How to configure separate Wi-Fi SSIDs for 2.4 GHz and 5 GHz bands? Split your network into 2 frequency bands.

Indholdsfortegnelse

Configuration Steps
1. Add Device Manually
2. Reset Device to Unconfigured State
3. Select Wi-Fi Network
4. Display and Scan QR Code
5. Complete Configuration
Troubleshooting