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How to add device by scanning the QR code?How does the camera use the scanning QR code to configure the network?How to set up network for 4G devices?How to control Wi-Fi and Bluetooth dual-mode devices only through Bluetooth?Can Wi-Fi and Bluetooth dual-mode devices be added at the same time with two communication methods?How does the device use the cable mode to connect internet?NB-IoT Device Connection MethodsHow to Set Up Network for NB Devices?How to get the network pairing code for matter devices in the "Home" App
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How does the device use the cable mode to connect internet?

Learn how to connect your device to the internet using cable mode.

Follow these steps to connect your device to the internet using cable mode:

Connection Steps

  1. On the app homepage, click on the plus sign in the top right corner to add a device.

  2. Plug in the device and connect it to the home router.

  3. Ensure that the phone and device are in the same network environment.

  4. Follow the product manual's instructions to put the device in pairing mode. Usually, press and hold the reset button on the device for about 5 seconds. Refer to the product manual for specific instructions.

  5. The app will automatically search for devices in pairing mode nearby and display the corresponding devices to be added. Click on add.

  6. If the device is not detected automatically, you can manually select the device category, confirm that the device is in pairing mode on the device addition page, then click next and wait for the connection to be established.

Make sure your device is properly connected to the router via cable before starting the pairing process.

Troubleshooting

If you encounter issues during the pairing process:

  • Verify that the device is properly connected to the router
  • Ensure your phone and device are on the same network
  • Check that the device is in pairing mode (refer to the product manual)
  • Try restarting both the device and the router

For more help, please contact our support team.

Table of Contents

Connection Steps
Troubleshooting