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Member Invitation Related Issues
What should I do if, when inviting a home member, the message "The account belongs to different data centers and cannot be bound due to data protection policies." appears?What should I do if the prompt "This account temporarily does not support family mode" appears when adding a family member?Why am I getting the error "Invalid invitation code. Please contact the inviter to regenerate" when adding a home member using an invitation code?Do accounts registered in different countries/regions support device sharing or cross-region home member invitations?What should you do if you can't add others to the home?How should users who log in to the App via third-party login join a home?How do I know whether I was invited to join a home?
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Help CenterHome, Members & Room ManagementHome Member ManagementMember Invitation Related Issues

How do I know whether I was invited to join a home?

Learn how to check if you have received a home invitation through app notifications and Message Center.

How do I know whether I was invited to join a home?

Dear user. If you have been invited to join a home, you will receive a pop-up reminder in the App. You can choose to "Accept" or "Decline" the invitation. You will also receive a message in Message Center. If you accidentally close the message pop-up window, you can find a family waiting to join in "Me-Home Management". After clicking it, the "Accept" or "Decline" window will pop up again.

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How do I know whether I was invited to join a home?