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How to set up a recurring schedule for scenarios?How to set a timer/schedule to manage the device?How to cancel the countdown function?Does my device timing belong to cloud timing or local timing? Can timing be executed when the product is offline?Can the timer or countdown added on the iPhone be synchronized to the Android phone?If a countdown and timer are set to the same time, one to turn it on and the other to turn it off, which will be prioritized?Why is there a delay in timer settings?How to delete timer?Can the timer be set differently for several days?
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Help CenterApp Use IssuesTime Settings & Scheduling ManagementScheduling Function Configuration

Does my device timing belong to cloud timing or local timing? Can timing be executed when the product is offline?

Understand the difference between cloud timing and local timing, and learn how timing execution works when devices are offline.

Dear user, the timing function is implemented in two ways, namely cloud timing and local timing. Most devices support cloud timing and local timing at the same time:

  1. Cloud timing: All timing data is stored in the cloud server. When the timing execution time is reached, the cloud sends a command to the device, which is not affected by the device's power failure (you must reconnect to the network after the power failure). However, if the device is offline, the timing execution will be unsuccessful. If the device is online normally, the execution can be successful.

  2. Local timing: All timing rules are not only stored in the cloud, but also stored locally on the device itself. The local timer of the device will determine whether the timing needs to be executed, regardless of whether the device is offline. However, if the device has a power failure during the timing period, the local timing of the device will be restored to the initial setting. If the device is not connected to the Internet after the power is restored and calibrated through the cloud timing, the device cannot perform timing tasks.

Therefore, depending on whether the timing function of the device is cloud timing or local timing, please provide feedback through the feedback path in the app and we will check it for you. You can check the processing progress in "My - FAQ and Feedback", and then click "My Feedback" in the upper right corner.