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Help CenterApp Use IssuesWeather Function-RelatedWeather Display & Settings

If the weather/location displayed on the device panel is incorrect, how to resolve it?

Learn how to fix incorrect weather or location information displayed on your smart device panel.

Incorrect weather/location on the device panel is usually caused by a mismatch between the device's network configuration location and the Home Location. You can try reconfiguring the device's network, or go to APP > Me > Home Management, select the corresponding Home, then adjust the "Location" settings, and check the result.

Common Causes

  • Mismatch between device network configuration and Home Location
  • Incorrect location settings in Home Management
  • Device network connection issues

Resolution Steps

  1. Check your device's network connection
  2. Open the app and navigate to Me > Home Management
  3. Select the corresponding Home
  4. Adjust the "Location" settings
  5. Verify the weather/location information is now correct

If the issue persists after following these steps, try reconfiguring your device's network connection completely.

Related Articles

  • Weather Display & Settings
  • Weather Data Services

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Common Causes
Resolution Steps
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