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Bakit isang device lang sa parehong produkto ang nakatanggap ng firmware update notification?Paano ie-export ang data na na-record ng device?Paano makita ang operation record ng device sa App?May notification ng firmware update pero hindi ako makapag-updatePaano i-upgrade ang firmware ng device? Bakit nag-o-offline ang device habang nag-a-upgrade?Paano tingnan ang firmware version ng device at kung kailangan itong i-upgrade?Paano linisin ang history data ng device?
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Help CenterDevice Management and ControlDevice Basic Settings & Function OperationsDevice Firmware & Data Management

May notification ng firmware update pero hindi ako makapag-update

May notification ng firmware update pero hindi ako makapag-update

Sa App, pumunta sa user feedback, piliin ang device, mag-submit ng feedback, at ilagay ang login account at device ID. Ipapasa ng team sa technical support para i-check.