LogoTakardun SmartLife App
LogoTakardun SmartLife App
Babban Shafi
Help Center
Matsalolin Hanyar Sadarwar Na'ura
Matsalolin Amfani da App
Rajistar Asusun, Shiga da Soke
Ayyukan Rajista da Ƙa'idodi
Ayyukan Shiga da Gudanarwa
Ayyukan Sokewa Asusu
Gyara Matsalolin Asusu
Me zan yi idan saƙon "Wannan asusu ya riga ya wanzu" ya bayyana yayin cika bayanan asusun baƙo?Me za a yi idan saƙon "An gano wani lamari marar al'ada. Ba za a iya aika lambar tabbatarwa ta SMS ba" ya bayyana lokacin haɗa lambar waya daga wajen babban yankin China?Yadda ake haɗa lambar waya zuwa asusun yankin da ba na China ba (babu zaɓi a Asusu da Tsaro)?An kai iyakar karɓar SMS. Me zan yi idan ba zan iya samun lambar tabbatarwa ba?"Halin asusun yana da matsala, an takaita amfani." Yaya za a cire takunkumi?Me zan iya yi idan lambar wayata ta riga ta yi rajista?Me ya sa ba zan iya karɓar lambar tabbatarwa lokacin da nake yin rajista a cikin App ɗin?Me yasa ba zan iya shiga cikin App ɗin ba?Me yasa kuskuren "Ba daidai ba na'urar lokaci ta gida, don Allah gyara. 50502" ke fitowa yayin shiga cikin App?Yaya tsawon lokaci kafin App ɗin ya koma al'ada idan an gaya mini cewa na yi ƙoƙarin shiga sau da yawa?Bayan amfani da WeChat / QQ da sauran software na wasu don shiga App, za a nemi in yi rajista lokacin da nake haɗa lambar wayata / imelMenene dalilin saƙon 'ƘIRƘIRI ASUSU' – 'Agogon gida bai dace ba, da fatan za a gyara a lokaci 50502' lokacin rajista asusu a cikin App?Lokacin da nake ƙirƙirar sunan mai amfani, me yasa saƙon da ke nuna cewa adana bayanan mai amfani ya gaza ake nunawa?Me yasa asusun da aka yi rajista ba ya wanzu lokacin shiga?Yaya zan duba ƙasar/yankin da asusun App yake? Zan iya canza ƙasar/yankin asusun App?An kasa haɗa lambar wayar hannu zuwa sabon asusu bayan share asalin asusu?Bayan amfani da WeChat / QQ da sauran software na ɓangare na uku don shiga cikin App, me yasa jerin na'urori ba komai?
Time Settings & Scheduling Management
Message Center & App Pushes
Weather Function-Related
Scene and Automation
Software da Tsarin
Problem Feedback
Home, Members & Room Management
Device Management and Control
Value-added Services & Extended Functions
Third-party Control Issues
Jagorar Saita Hanyar Sadarwar Na'ura
Tambayoyin da ake yawan yi
Jagorar Mai Amfani
Help CenterMatsalolin Amfani da AppRajistar Asusun, Shiga da SokeGyara Matsalolin Asusu

Me yasa ba zan iya shiga cikin App ɗin ba?

Warware dalilan da suka saba na rashin iya shiga cikin App ɗin, gami da iyakancin Apple ID/Google ID, matsalolin sabar, da rashin daidaituwa na yanki.

Mai amfani mai girma, da fatan za a duba ta hanyoyin masu zuwa:

  1. Idan kuna amfani da Apple ID don shiga cikin App ɗin, za ku iya shiga ne kawai a iOS. Ba zai yiwu a shiga a Android ba. Kuna buƙatar haɗa lambar wayar hannu/Imel don ku sami damar amfani da lambar wayar ku/Imel don shiga;

  2. Idan kuna amfani da Google ID don shiga cikin App ɗin, za ku iya shiga ne kawai a Android. Ba za ku iya shiga a iOS ba. Kuna buƙatar haɗa lambar wayar hannu/Imel don ku sami damar amfani da lambar wayar ku/Imel don shiga;

  3. Gazawar sabar, matsalar hanyar sadarwa, ko saitin imel mara daidai na iya haifar da matsalar. Muna ba da shawarar ku sake gwadawa a wani lokaci daban ko a cikin yanayin hanyar sadarwa daban, ko amfani da wata wayar hannu ko na'urar hannu daban kuma ku sake shiga.

  4. Yankin da aka zaɓa don asusunka bai dace da yankin adireshin IP ɗinka ba. Misali, idan kuna cikin Birtaniya, amma kun zaɓi shiga asusun Amurka, ba za ku iya shiga ba (saboda dokokin da suka dace da ka'idoji, ba za ku iya shiga da ƙara na'urori a kan yankuna/ƙasashe ba).