LogoDokumentasi SmartLife App
LogoDokumentasi SmartLife App
Beranda
Help Center
Masalah Jaringan Piranti
Masalah panggunaan aplikasi
Registrasi Akun, Login lan Pembatalan
Time Settings & Scheduling Management
Message Center & App Pushes
Weather Function-Related
Scene and Automation
Piranti Lunak lan Sistem
Problem Feedback
Kepiye carane ndeleng luwih akeh FAQ?How do I report issues that I have encountered?Kepiye carane ndeleng kemajuan masalah sing wis dak laporake?
Home, Members & Room Management
Device Management and Control
Value-added Services & Extended Functions
Third-party Control Issues
Pandhuan Penyediaan Jaringan Piranti
Pitakonan sing Asring Ditakokake
Buku Pandhuan Panganggo
Help CenterMasalah panggunaan aplikasiProblem Feedback

How do I report issues that I have encountered?

Learn how to report bugs and issues you encounter while using the app through the Help Center and feedback system.

If you encounter any issues while using the App, you can provide feedback through the following steps:

Initial Support Options

Tap "Me" at the bottom of the App, then go to the "Help Center" to view common issues. If you still have questions, you can ask the "Chat Bot."

Submit Feedback for Manual Support

If you need access to manual service (if the issue is unresolved or you have other suggestions), please follow these steps to submit:

Go to "Me" → "Help Center," and then select "My feedback" at the top of the page. Click the "+" icon to submit your issue or suggestion. (Selecting the "problematic device" during submission will help expedite the processing of your feedback.)

Check Feedback Progress

To check the progress of your feedback, go to "Me" → "Help Center," and then click "My feedback."

Daftar Isi

Initial Support Options
Submit Feedback for Manual Support
Check Feedback Progress