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Energy Conservation and Low Carbon FAQ
Frequently asked questions about energy conservation and low carbon services
Find answers to common questions about the Energy Conservation and Low Carbon Mini Program.
Settings & Configuration
How to Modify Unit Settings
Learn how to change the measurement unit settings in the Mini Program.
Why Can't the Rate Be Saved?
Troubleshooting guide for rate saving issues.
Can Historical Data Be Deleted?
Information about deleting historical device data.
Data & Measurement
Higher Consumption Displayed
Why the Mini Program may show higher electricity consumption than actual usage.
Lower Consumption Displayed
Why the Mini Program may show lower electricity consumption than actual usage.
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