LogoDokumen SmartLife App
LogoDokumen SmartLife App
Laman Utama
Help Center
Masalah Rangkaian Peranti
Isu penggunaan aplikasi
Pendaftaran Akaun, Log Masuk dan Pembatalan
Time Settings & Scheduling Management
Message Center & App Pushes
Weather Function-Related
Scene and Automation
Perisian dan Sistem
Problem Feedback
Bagaimana saya boleh melihat lebih banyak Soalan Lazim?How do I report issues that I have encountered?Bagaimana saya melihat kemajuan isu yang saya laporkan?
Home, Members & Room Management
Pengurusan dan Kawalan Peranti
Perkhidmatan Nilai Tambah & Fungsi Lanjutan
Isu Kawalan Pihak Ketiga
Panduan Peruntukan Rangkaian Peranti
Soalan Lazim
Manual Pengguna
Help CenterIsu penggunaan aplikasiProblem Feedback

How do I report issues that I have encountered?

Learn how to report bugs and issues you encounter while using the app through the Help Center and feedback system.

If you encounter any issues while using the App, you can provide feedback through the following steps:

Initial Support Options

Tap "Me" at the bottom of the App, then go to the "Help Center" to view common issues. If you still have questions, you can ask the "Chat Bot."

Submit Feedback for Manual Support

If you need access to manual service (if the issue is unresolved or you have other suggestions), please follow these steps to submit:

Go to "Me" → "Help Center," and then select "My feedback" at the top of the page. Click the "+" icon to submit your issue or suggestion. (Selecting the "problematic device" during submission will help expedite the processing of your feedback.)

Check Feedback Progress

To check the progress of your feedback, go to "Me" → "Help Center," and then click "My feedback."

Isi Kandungan

Initial Support Options
Submit Feedback for Manual Support
Check Feedback Progress