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LogoDokumen SmartLife App
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Masalah Rangkaian Peranti
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Maklumat asas peranti dan tetapan pemperibadian
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Kawalan dan Respons Peranti Tidak Normal
Status dan Paparan Peranti Tidak Normal
Why does a device suddenly disappear from the device list?Different brands of similar devices display different functions and styles in the App?After upgrading the iOS app, if you find that the Widget component is not working, how can you add it back?When I manually power off and on the plug, the device will be removed from App.?After the power supply is restored, the App shows that the device is turned off, but it is actually on. What should I do?Sensor devices do not have a switch button and cannot be turned off when not needed?Why does my Smart device turn on/off, reset or flicker by itself?Why is it no device displayed when widgets/Widgets are added? Or even ask me to log in?What should I do if the device status (on/off) displayed on the widget is incorrect?Why is my device already turned on, but the widget still shows it as off?
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Help CenterPengurusan dan Kawalan PerantiPenyelesaian Masalah PerantiStatus dan Paparan Peranti Tidak Normal

Why is my device already turned on, but the widget still shows it as off?

Why is my device already turned on, but the widget still shows it as off?

The new version of iOS widgets can only receive control commands and will not sync with the device's status. If the device is turned on or off through the App or the device itself, the status displayed in the widget will not change accordingly.

What should I do if the device status (on/off) displayed on the widget is incorrect?

What should I do if the device status (on/off) displayed on the widget is incorrect?

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