Why is my multi-control switch and multi-control socket displayed as a single control device after being synchronized to the third-party smart speaker App?

Dear user, if you encounter this issue:

Steps to Resolve

1. Confirm Voice Sub-Control Support

First, you need to confirm with the device seller whether the device supports voice sub-control. If it is not supported, it will be displayed as a single control device when it is synchronized to a third-party smart speaker App (only one switch will be displayed). You can contact the after-sales personnel of the device and ask them to find us to develop the voice sub-control function for the device.

2. Workaround Solution

If you are in a hurry to use it, you can also create a Tap-to-Run or an Automation, and then you can voice control the Tap-to-Run or an Automation which you created, so that you can accurately control a single function on your device.