LogoInyandiko za SmartLife App
LogoInyandiko za SmartLife App
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Help Center
Ibibazo byo guhuza ibikoresho kuri network
Ibibazo byo Gukoresha Porogaramu
Kwiyandikisha konti, kwinjira no gusesa
Ibikorwa byo Kwiyandikisha n'Amategeko
Ibikorwa byo Kwinjira n'Imicungire
Ibikorwa byo Guhagarika Konti
Gukemura ibibazo by'ibyangiritse bya konti
Nkore iki niba ubutumwa "Iki konti isanzwe ibaho" bugaragaye mugihe uzuza amakuru ya konti y'umushyitsi?Ukora iki niba ubutumwa "Ibikorwa bitari bisanzwe byagaragaye. Kode yo kwemeza SMS ntishobora koherezwa" bugaragara mugihe uhuza nimero ya terefone hanze ya Mainland China?Nigute ushobora guhuza nimero ya terefone na konti y'akarere atari Ubushinwa (nta mahitamo yabonetse muri Konti n'Umutekano)?Umubare w'ubutumwa bugufi bwo kwakira wagezeho. Nkora iki niba ntashoboye kubona kode yo kwemeza?"Imyitwarire y''konti ntabwo ari isanzwe, ikoreshwa rifunze." Kubona uburenganzira bwakuweho ute?Nakora iki niba nimero yanjye ya telefone yamaze kwandikwa?Kuki ntabwo mbona kode yo kwemeza iyo niyandikisha muri Porogaramu?Kuki ntashobora kwinjira muri Porogaramu?Kuki ikosa "Isaha y'aho ribi ntabwo ari ryo, nyamuneka rikosore. 50502" rigaragara igihe winjira muri App?Ni igihe kingana iki mbere yuko porogaramu igaruka mu buryo busanzwe niba nabwiwe ko nagerageje kwinjira kenshi cyane?Nyuma yo gukoresha WeChat / QQ n'ibindi porogaramu z'abandi kwinjira muri App, nzasabwa kwiyandikisha iyo mfatanije nimero ya telefone / imeyiliImpamvu y'ubutumwa 'FUNGURA KONTI' – 'Isaha y'aho uherereye ntiyizewe, nyamuneka ukosore ku gihe 50502' iyo wandikisha konti muri Porogaramu ni iyihe?Iyo nkora izina ry'ukoresha, kuki ubutumwa bugaragaza ko kubika amakuru y'ukoresha byanze?Kuki konti yanditswe ntibaho mugihe wo kwinjira?Nigute nashobora kugenzura igihugu/akarere konti ya App iri? Nshobora guhindura igihugu/akarere ka konti ya App?Byanze guhuza nimero ya telefone na konti nshya nyuma yo gusiba konti yambere?Nyuma yo gukoresha WeChat / QQ n'izindi porogaramu za ba nyir'abandi kugira ngo winjire muri App, kubera iki urutonde rw'ibikoresho ruri ubusa?
Time Settings & Scheduling Management
Message Center & App Pushes
Weather Function-Related
Scene and Automation
Porogaramu na Sisitemu
Problem Feedback
Home, Members & Room Management
Device Management and Control
Value-added Services & Extended Functions
Third-party Control Issues
Icyerekezo cyo gushyiraho uruhurirane rwa dispositivi
Ibibazo bikunze kubazwa
Igitabo Cyo Gukoresha
Help CenterIbibazo byo Gukoresha PorogaramuKwiyandikisha konti, kwinjira no gusesaGukemura ibibazo by'ibyangiritse bya konti

Kuki ntashobora kwinjira muri Porogaramu?

Shaka impamvu zikunze gutuma udashobora kwinjira muri Porogaramu, harimo imbogamizi za Apple ID/Google ID, ibibazo bya seriveri, n'akarere kadahuye.

Mukiriya ukundwa, nyamuneka suzuma mu buryo bukurikira:

  1. Niba ukoresha Apple ID kwinjira muri Porogaramu, ushobora kwinjira gusa kuri iOS. Ntibishoboka kwinjira kuri Android. Ugomba guhuza nimero ya telefone/Imeli kugira ngo ubashe gukoresha nimero ya telefone/Imeli yawe kwinjira;

  2. Niba ukoresha Google ID kwinjira muri Porogaramu, ushobora kwinjira gusa kuri Android. Ntushobora kwinjira kuri iOS. Ugomba guhuza nimero ya telefone/Imeli kugira ngo ubashe gukoresha nimero ya telefone/Imeli yawe kwinjira;

  3. Kutabasha kwa seriveri, ikibazo cy'umurongo, cyangwa amategeko ya imeli atari yo birashobora gutera ikibazo. Twakugira inama yo kugerageza ukundi mu gihe gitandukanye cyangwa mu murongo utandukanye, cyangwa ukoresha telefone ngendeho cyangwa igikoresho ngendeho kindi ukongera ukinjira.

  4. Akarere kahiswemo ku konti yawe ntikahuye n'akarere k'adiresi yawe ya IP. Urugero, niba uri mu Bwongereza, ariko uhitamo kwinjira muri konti y'Amerika, ntuzashobora kwinjira (kubera amategeko n'amabwiriza abihutishije, ntushobora kwinjira no kongeramo ibikoresho hagati y'uturere/ibihugu).