LogoInyandiko za SmartLife App
LogoInyandiko za SmartLife App
Intangiriro
Help Center
Ibibazo byo guhuza ibikoresho kuri network
Ibibazo byo Gukoresha Porogaramu
Kwiyandikisha konti, kwinjira no gusesa
Time Settings & Scheduling Management
Message Center & App Pushes
Weather Function-Related
Scene and Automation
Gukoresha ibikorwa n'ibisobanuro by'amategeko
Gukemura ibibazo bya Scenes & Automation
Nkwiye gukora iki niba ndashoboye kubona ibikoresho byo munsi bya infrared mugihe nkora automatisation?Kuki bituma plugin yo gutinda ntishobora kongerwa nyuma yo guhuza ikigaragara cya Kanda-kugirango-Ukore cyakorewemo n'ukuboko kuri buto yo Guhindura Ikigaragara?Kuki bimwe byagizwe n'intoki mu buryo bw'intoki-gukorwa bishobora kongerwa n'ubukererwe mu gihe izindi zidashobora?Kuki igikoresho gishobora kugenzurwa mu buryo busanzwe mu kibaho cy'ibikoresho, ariko gikagaragara ko kitarimo kandi kinanirwa gukorwa mu inyandiko y'ibyikora?Kuki automation zabuze nyuma yo kuvugurura porogaramu?Nkwiye gukora iki niba igikoresho cya Gateway cyerekana Connection timed out mugihe gikora ibintu?Nkora iki niba inyandiko z'ibintu byerekana kode z'amakosa 3800/3004?Ni ukubera iki igenamiterere ry'imikorere yigenga ishingiye kuri geofence rinanirwa igihe kimwe?Icyo nkwiye gukora iyo umurimo uhuje ubwenge (Tap-To-Run cyangwa Automatisation) ukora nabi?Mugihe urimo gukora ihuza ryubwenge rwamasomo (Byikoresha/Kanda kugirango ukoreshe), ntushobora kubona igikoresho cyabayeho cyangwa imikorere yigikoresho muri App murutonde rwibikoresho?Ndakora iki niba ibikorwa byo gushyiraho igihe cyitsinda na kugenzura ibintu byubwenge bidakora neza?Igiki gikwiye gukorwa niba ibisabwa byo kurasira no kurēngera kw'izuba byashyizwe mu biganiro ntibishobora gukorwa neza, bigatuma igikoresho gihora gitangira vuba cyangwa nyuma?Automation yanjye yasa nkaho itakorerwa neza, nabona gute raporo yo gukora automation?Kuki ibihe ntabikorwa iyo ibintu by'ibidukikije byashyizwe nk'ibisabwa byo gutangiza mu iboneza ry'ibihe?Kuki igikoresho cyanjye cyubwenge gishobora gutera Automation yashyizweho mu buryo busanzwe gusa ku nshuro ya mbere, ariko kikananirizwa nyuma yaho?Kuki igikorwa cyo Gusohoka cyangwa Kugera (beta) ntikigira ingaruka?Handling a Device or Scenario Data Loading Failure in the App on an Apple Watch?
Basic Operations & Configuration Management
Porogaramu na Sisitemu
Problem Feedback
Home, Members & Room Management
Device Management and Control
Value-added Services & Extended Functions
Third-party Control Issues
Icyerekezo cyo gushyiraho uruhurirane rwa dispositivi
Ibibazo bikunze kubazwa
Igitabo Cyo Gukoresha
Help CenterIbibazo byo Gukoresha PorogaramuScene and AutomationGukemura ibibazo bya Scenes & Automation

Nkwiye gukora iki niba igikoresho cya Gateway cyerekana Connection timed out mugihe gikora ibintu?

Gukemura ibibazo byo kurangiza igihe cyo guhuza gateway mugihe gikora ibintu hamwe nintambwe zoroshye zo kugenzura imbaraga, urushinge, no guhuza.

Koresha izi ntambwe zoroshye kugirango ukemure ikibazo:

  1. Genzura niba igikoresho cya gateway gifite imbaraga neza kandi wemeze ko imbaraga ihuza ihagaze nta kuvanwa kw'amashanyarazi.

  2. Menya imiterere yo guhuza urushinge bwa gateway—genzura niba guhuza hagati ya gateway na router bihagaze, kandi niba router ishobora kubona interineti mu buryo busanzwe.

  3. Birasabwa guhindura telefone yawe kuri amakuru ya terefone no kugerageza kubikora byongeye kugirango urebe niba bisubira ku byari bisanzwe.