LogoInyandiko za SmartLife App
LogoInyandiko za SmartLife App
Intangiriro
Help Center
Ibibazo byo guhuza ibikoresho kuri network
Ibibazo byo Gukoresha Porogaramu
Kwiyandikisha konti, kwinjira no gusesa
Time Settings & Scheduling Management
Message Center & App Pushes
Weather Function-Related
Scene and Automation
Porogaramu na Sisitemu
Kwinjiza no guhuza by'ibanze
Niba ukeneye guhindukira kuri Porogaramu itandukanye, amakuru nka Tap-to-Run, Automation na Scenes muri Porogaramu yambere arashobora kwimurirwa hagati yabo?Nkora iki niba konti ya App iri mu karere ka China, kandi umukoresha n'igikoresho biri mu karere katari ka China?Ese porogaramu ihuza na HarmonyOS? Ni izihe verisiyo ishyigikira?Kuki modire ya "Ubwenge" itaboneka nyuma yo kwinjira muri porogaramu kuri taburete?Ni izihe mpinduka zabaye mu kugenzura ibikoresho nyuma yo kuvugurura kuri HarmonyOS?Nshobora gukoresha Porogaramu yawe kuri iPad na tableti za Android?Ese porogaramu ishobora gukora kuri mudasobwa yanjye?Ese nshobora gukurura porogaramu yawe kuri isaha yanjye ya Samsung Galaxy?Verisiyo y'ikoreshwa ya terefone isabwa na Porogaramu ni iyihe?Nigute wakwambuza Porogaramu?Kubera iki nta gisubizo gihari iyo ngiye gusikana kandi nkanda kuri kode ya QR ngo mpakure Porogaramu?Nigute wakuramo porogaramu?
Umutekano wa Konti n'Ibanga
Interface and Function Operation
Gukemura ibibazo byo mu gihe cyo gukora
Problem Feedback
Home, Members & Room Management
Device Management and Control
Value-added Services & Extended Functions
Third-party Control Issues
Icyerekezo cyo gushyiraho uruhurirane rwa dispositivi
Ibibazo bikunze kubazwa
Igitabo Cyo Gukoresha
Help CenterIbibazo byo Gukoresha PorogaramuPorogaramu na SisitemuKwinjiza no guhuza by'ibanze

Nkora iki niba konti ya App iri mu karere ka China, kandi umukoresha n'igikoresho biri mu karere katari ka China?

Ubuyobozi ku bakoresha bafite konti za porogaramu z'akarere ka China bakoresha ibikoresho mu turere tw'amahanga.

Umukoresha mukundwa, niba ukoresha Porogaramu n'ibikoresho byubwenge mu turere tw'amahanga, ariko konti yawe ya Porogaramu iri mu China, birasabwa ko wandikisha konti yo mu mahanga ihwanye vuba bishoboka. Nyamuneka komeza ku buryo bukurikira:

  1. Kuramo verisiyo mpuzamahanga ya Porogaramu yacu, aderesi yo gukuramo: https://play.google.com/store/apps/details?id=com.tuya.smartlife.

  2. Nyuma y'uko gukuramo birarangiye, ukeneye kongera kwandikisha konti nshya ya Porogaramu aho uri.

  3. Kugira ngo ukoreshe verisiyo nshya mpuzamahanga ya Porogaramu kugira ngo ugenzure igikoresho cyawe, ukeneye gukuraho no gusubiza ibikoresho byose kuri konti y'umwimerere ya Porogaramu, hanyuma wongereho ibikoresho byose munsi ya konti nshya ya Porogaramu.

Nyuma yo gukuramo verisiyo nshya ya Porogaramu, terefone yawe izagira Porogaramu zacu ebyiri. Urashobora gukuraho Porogaramu ya kera itaziguye kandi ukoreshe Porogaramu iherutse gukuramo. Urashobora kwinjira kuri konti yawe nshya yanditswe ya Porogaramu kandi urashobora kuyikoresha mu buryo busanzwe.