LogoInyandiko za SmartLife App
LogoInyandiko za SmartLife App
Intangiriro
Help Center
Ibibazo byo guhuza ibikoresho kuri network
Gutegura Router
Ubuyobozi bwo gutunganya umuyoboro w'ibikoresho
Device Connection Failure
Ibibazo byo Guhuza / Kumenya Igikoresho
Niba igenamiterere rya murandasi rya Matter ryerekana "Ubwoko bw'igikoresho ntibushyigikiwe by'agateganyo" nkora iki?Nkora iki niba icyiciro cy'igikoresho cyamenyekanye nabi?Nkora iki niba igikoresho kitari mu rutonde rw'ibikoresho byashobora kwongerwaho mu gihe cyo kuboneza umuyoboro?Ikosa ryo kwemererwa igikoresho cyo munsi cya ZigbeeIgikoresho ntibishyigikiwe n'application
Ibibazo bya Uburyo bwo Guhuza / Porotokole
Ibibazo bya Gushyiraho Umuyoboro & Imikurire y'Iboneza
Device Offline
Ibibazo byo Gukoresha Porogaramu
Home, Members & Room Management
Device Management and Control
Value-added Services & Extended Functions
Third-party Control Issues
Icyerekezo cyo gushyiraho uruhurirane rwa dispositivi
Ibibazo bikunze kubazwa
Igitabo Cyo Gukoresha
Help CenterIbibazo byo guhuza ibikoresho kuri networkDevice Connection FailureIbibazo byo Guhuza / Kumenya Igikoresho

Igikoresho ntibishyigikiwe n'application

Gukemura ikosa 'Iki gikoresho ntibishyigikiwe n'iyi application' mugihe cyo gushiraho umuyoboro

Mugihe uhuye n'ubutumwa bwa application "Iki gikoresho ntibishyigikiwe n'iyi application" mugihe cyo gushiraho umuyoboro, nigute ushobora gukemura ibi?

Ibisobanuro by'ikibazo

Ushobora guhura n'ubu butumwa bw'ikosa mubihe bikurikira:

  • Gushiraho umuyoboro ku gikoresho kunshuro ya mbere
  • Gushiraho umuyoboro nyuma yuko igikoresho kiba offline cyangwa kikuweho
  • Igikoresho cyakoze neza muri application mbere ariko ubu ntibishoboka gukoresha

Igisubizo

Niba uhuye n'ubutumwa bwa application "Iki gikoresho ntibishyigikiwe n'iyi application" mubihe byavuzwe haruguru, birasabwa ko wahamagara umucuruzi w'igikoresho cyangwa ikigo cy'abaguzi cy'umucuruzi mugihe kugirango habeho kwemeza no guhuzanya kugirango ugikemure ibibazo bijyanye.

Ikibazo cy'imikoranire y'igikoresho gisanzwe kigaragaza kimwe mubikurikira:

  • Ubwoko bw'igikoresho ntibuhuye na verisiyo y'ubu ya application
  • Firmware y'igikoresho ikeneye kuvugururwa
  • Igikoresho gikeneye gushiraho umwihariko ushobora gutangwa n'umuryohera gusa

Intambwe zikurikira

  1. Fata ishusho y'ubutumwa bw'ikosa
  2. Andika ubwoko bw'igikoresho na verisiyo y'ubu ya firmware (niba ibonetse)
  3. Hamagara umucuruzi w'igikoresho cyangwa serivisi y'abaguzi b'umuryohera
  4. Batange amakuru arambuye ku kosa kugirango ubone ubufasha

Umutungo ujyanye

  • Ibibazo by'imikoranire y'ibikoresho
  • Kunanirwa guhuza igikoresho

Urutonde rw'Ibikubiyemo

Ibisobanuro by'ikibazo
Igisubizo
Intambwe zikurikira
Umutungo ujyanye