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LogoInyandiko za SmartLife App
Intangiriro
Help Center
Ibibazo byo guhuza ibikoresho kuri network
Gutegura Router
Ubuyobozi bwo gutunganya umuyoboro w'ibikoresho
Device Connection Failure
Device Offline
Protocole / Ubwoko bw'Urusobe Offline
Scenario-Triggered / Abnormal Offline
Ibikoresho ntabwo birimo kandi nta muntu uri hafi. Nshobora gusubiramo ibikoresho kure kugirango bisubire kuri murandasi?Nahuze icyuma kimwe cyubwenge kuri terefone ebyiri za Android z'uburyo butandukanye. Icyuma kiri kuri murandasi kandi gishobora gucungwa kuri terefone imwe, ariko kiri hanze ya murandasi ku yindi. Kuki ibyo bibaho?Reba niba igikoresho kiri hanze ya murandasi muri Porogaramu?Urumuri ruri hafi y'igikoresho, ariko igikoresho gikiri kimwe ntakora?Kuki gufungura porogaramu byerekana buri gihe igikoresho ntago kiri kumurongo, hanyuma bikasubira mu buryo bwikora nyuma y'isegonda kimwe cyangwa bibiri?Igikoresho kirakunze kuba offline kandi ikimenyetso kirabagiranaNdakora iki iyo igikoresho cyanjye gitandukanye mu buryo butunguranye nyuma yo kongerwa?Igikoresho kiri offline nyuma yo guhagarika amashanyarazi cyangwa guhagarika umuyoboro, ariko kuki igikoresho kidashobora guhuza umuyoboro ku buryo bwikora nyuma y'uko umuyoboro wasubijwe?Igikoresho kigumana kitari kumurongo nubwo wakivanye wongera ukongera?
Ibibazo byo Gukoresha Porogaramu
Home, Members & Room Management
Device Management and Control
Value-added Services & Extended Functions
Third-party Control Issues
Icyerekezo cyo gushyiraho uruhurirane rwa dispositivi
Ibibazo bikunze kubazwa
Igitabo Cyo Gukoresha
Help CenterIbibazo byo guhuza ibikoresho kuri networkDevice OfflineScenario-Triggered / Abnormal Offline

Ndakora iki iyo igikoresho cyanjye gitandukanye mu buryo butunguranye nyuma yo kongerwa?

Intambwe zo gukemura ibibazo iyo igikoresho cyawe gitandukanye mu buryo butunguranye nyuma yo kongerwa kuri murandasi.

Kugira ngo ukemure iki kibazo, kurikira izi ntambwe:

1. Genzura uko amashanyarazi y'igikoresho ameze

Genzura niba igikoresho cyawe gishyizwe. Igikoresho gishobora kuba cyarazimiye kubera guhuza nabi, nibindi.

2. Emeza uko murandasi umeze

Genzura niba igikoresho cyawe cyarazimiye cyangwa kiretse kurandasi. Niba ari byo, bizatwara igihe gito kugira ngo kongerwe kuri murandasi. Tegereza iminota ibiri hanyuma ugenzure niba igikoresho cyawe kiri kuri murandasi.

Si ibikoresho byose bishyigikira kwibuka guzimya, bityo igikoresho kizava kuri murandasi nyuma yo guzimya.

3. Genzura imbaraga z'ibimenyetso bya murandasi

Menya neza ko ibimenyetso by'ibidukikije bya murandasi aho igikoresho kiherereye bikomeye kandi bihamye.

Gukemura ibibazo: Koresha porogaramu yo kugenzura umuvuduko wa interineti kugira ngo ugenzure umuvuduko wo kohereza no gukuramo murandasi yawe (kohereza ≥ 2 MB/s, gukuramo ≥ 2 MB/s, kohereza ≥ 16 Mbps, gukuramo ≥ 16 Mbps).

4. Genzura impinduka za Wi-Fi

Genzura niba murandasi wa Wi-Fi wo mu rugo usanzwe cyangwa wahinduye izina rya Wi-Fi cyangwa ijambo ry'ibanga. Mu gihe cya nyuma, ongera ugenzure igikoresho cyawe hanyuma ukongereho.

5. Genzura umutwaro wa router

Niba murandasi usanzwe ariko igikoresho cyawe gikomeje kuba hanze, genzura niba hari ibikoresho byinshi byinjiye muri murandasi wa Wi-Fi. Niba ari byo, ongera utangize router, uzimye igikoresho, hanyuma ukibuke. Noneho tegereza iminota ibiri kugeza kuri itatu hanyuma ugenzure niba igikoresho cyinjiye.

6. Vugurura firmware y'igikoresho

Genzura niba firmware ari verisiyo igezweho. Kugira ngo ugenzure ibi kuri App: Ahabanza → Kanda ikimenyetso cy'igikoresho → Buto mu gice cyo hejuru iburyo → Genzura amakuru mashya ya Firmware.

7. Gerageza hamwe na Hotspot ya telefone

Urashobora kandi gukoresha hotspot ya terefone yawe kugira ngo ugenzure niba ari ikibazo cya murandasi.


Niba ikibazo gikomeje, turasaba ko ukuraho igikoresho cyawe hanyuma ukongereho. Niba ikibazo gikomeje, hitamo igikoresho cyawe mu gace k'ibitekerezo by'abakoresha kuri App maze wohereze ikibazo cyawe.

Urutonde rw'Ibikubiyemo

1. Genzura uko amashanyarazi y'igikoresho ameze
2. Emeza uko murandasi umeze
3. Genzura imbaraga z'ibimenyetso bya murandasi
4. Genzura impinduka za Wi-Fi
5. Genzura umutwaro wa router
6. Vugurura firmware y'igikoresho
7. Gerageza hamwe na Hotspot ya telefone