LogoSmartLife App Docs
LogoSmartLife App Docs
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Help Center
Device Networking Issues
App Use Issues
Account Registration, Login and Cancellation
Time Settings & Scheduling Management
Message Center & App Pushes
Weather Function-Related
Scene and Automation
Software and System
Basic Installation & Adaptation
Account and Privacy Security
Where can I find the User Code?Why are there multiple Push IDs in the personal information exported from the App?Why does the location privacy permission request pop up repeatedly when controlling electrical appliances?How to check the user privacy policy of the App?How do I view the current App version?Where abouts do /can I find that?Why is a security reminder displayed when I open the App?How long will the user information be stored on the App?
Interface and Function Operation
Runtime Troubleshooting
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Home, Members & Room Management
Device Management and Control
Value-added Services & Extended Functions
Third-party Control Issues
Device Network Provisioning Guide
Frequently Asked Questions
User Manual
Help CenterApp Use IssuesSoftware and SystemAccount and Privacy Security

How long will the user information be stored on the App?

Learn about the storage duration of your personal information on the App.

Hello, the user's personal information is permanently stored until the user deactivates their account.

Why is a security reminder displayed when I open the App?

Learn about the security risk assessment during login and why security alerts may appear.

Interface and Function Operation

Navigate the app interface and learn how to use various features and functions.