LogoSmartLife App Docs
LogoSmartLife App Docs
Homepage
Help Center
Device Networking Issues
App Use Issues
Account Registration, Login and Cancellation
Registration Operations & Rules
Login Operations & Management
Account Cancellation Operations
How do I deactivate/delete my App account?
Account Abnormality Troubleshooting
Time Settings & Scheduling Management
Message Center & App Pushes
Weather Function-Related
Scene and Automation
Software and System
Problem Feedback
Home, Members & Room Management
Device Management and Control
Value-added Services & Extended Functions
Third-party Control Issues
Device Network Provisioning Guide
Frequently Asked Questions
Manwal ng Gumagamit
Help CenterApp Use IssuesAccount Registration, Login and CancellationAccount Cancellation Operations

How do I deactivate/delete my App account?

Learn how to deactivate or delete your App account and understand the cancellation process.

Dear user. If you do so:

  1. Click "Me— the Settings button in the upper right corner" to enter the settings page.
  2. Then click "Account Security" and "Delete Account".
  3. Do not log in within 7 days after submission, otherwise the deactivation request will be cancelled.
  4. The account will only be officially deleted after 7 days.

The account area selected when registering an account determines the server in which region your account data is stored. According to relevant laws and regulations, the server where user data is stored cannot be changed arbitrarily, so we cannot provide you with the service of modifying the account region. You need to delete your existing account before re-registering. Thank you for your understanding and support.