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Basic Installation & Adaptation
If you need to switch to a different App, can data such as Tap-to-Run, Automation and Scenes in the original App be transferred between them?What should I do if the App account is in the China region, and the user and device are in the non-China region?Is the App compatible with HarmonyOS? Which versions does it support?Why doesn't the "Smart" module appear after logging into the app on a tablet?What changes have occurred in device control after upgrading to HarmonyOS?Can I use your App on iPad and Android tablets?Can the App run on my PC?Can I download your App to my Samsung Galaxy watch?What is the running version of the phone that the App requires?How to upgrade the App?Why there is no respond when I scan and click the QR code to download the App?How to download app?
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Manwal ng Gumagamit
Help CenterApp Use IssuesSoftware and System

Basic Installation & Adaptation

Learn how to install the app and adapt it to your device and system requirements.

Find guides for app installation, device compatibility, and system adaptation.

App Installation & Download

How to Download the App

Learn how to download the app via QR code or app store.

WeChat QR Code Download Issue

Resolve issues when downloading the app via WeChat QR code.

How to Upgrade the App

Learn how to update the app to the latest version.

Device & System Compatibility

HarmonyOS Compatibility

Learn about app compatibility with HarmonyOS and supported versions.

Galaxy Watch Compatibility

Learn about app compatibility with Samsung Galaxy Watch.

Phone Version Requirements

Check the minimum system version required to run the app.

Tablet App Usage

Learn how to use the app on tablets.

Tablet Smart Module Display

Learn about smart module display settings on tablets.

PC Client Availability

Learn if the app can run on computers.

Data Migration & Cross-Platform

China Account with Non-China Device

Learn how to use a China region account overseas.

Switch App Data Transfer

Learn about data transfer limitations when switching apps.

System Updates

HarmonyOS Device Control Changes

Learn about device control changes after HarmonyOS updates.

Talaan ng mga Nilalaman

App Installation & Download
Device & System Compatibility
Data Migration & Cross-Platform
System Updates