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If you need to switch to a different App, can data such as Tap-to-Run, Automation and Scenes in the original App be transferred between them?What should I do if the App account is in the China region, and the user and device are in the non-China region?Is the App compatible with HarmonyOS? Which versions does it support?Why doesn't the "Smart" module appear after logging into the app on a tablet?What changes have occurred in device control after upgrading to HarmonyOS?Can I use your App on iPad and Android tablets?Can the App run on my PC?Can I download your App to my Samsung Galaxy watch?What is the running version of the phone that the App requires?How to upgrade the App?Why there is no respond when I scan and click the QR code to download the App?How to download app?
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Help CenterApp Use IssuesSoftware and SystemBasic Installation & Adaptation

Why there is no respond when I scan and click the QR code to download the App?

Learn how to handle QR code scanning issues when downloading the App through WeChat.

Dear user. If you scan with WeChat, you need to open the browser with your phone.