LogoTakardun SmartLife App
LogoTakardun SmartLife App
Babban Shafi
Help Center
Matsalolin Hanyar Sadarwar Na'ura
Matsalolin Amfani da App
Rajistar Asusun, Shiga da Soke
Time Settings & Scheduling Management
Message Center & App Pushes
Weather Function-Related
Scene and Automation
Amfani da ayyuka da bayanin dokoki
Gyara Matsalolin Wurare da Sarrafa Kai
Me zan yi idan ba zan iya samun na'urorin infrared sub-devices lokacin ƙirƙirar automation ba?Me ya sa ba za a iya ƙara plugin na jinkirta bayan ɗaure yanayin Taɓa-zuwa-Gudanar da aka aiwatar da hannu zuwa maɓallin Canja Yanayi?Me yasa wasu yanayin taɓa-don-gudu da aka ƙirƙira da hannu ana iya ƙara su da jinkiri yayin da wasu ba za a iya ba?Me ya sa na'urar ke iya sarrafa ta kai tsaye a cikin na'urar panel, amma tana nuna rashin haɗi kuma ta gaza aiwatarwa a cikin rikodin sarrafa aiki?Me ya sa automations suka ɓace bayan sabunta app?Me zan yi idan na'urar Gateway ta ƙarami ta nuna lokacin haɗi ya ƙare yayin aiwatar da wani yanayi?Me zan yi idan rajistan wurare suna nuna lambobin kuskure 3800/3004?Me yasa saitin atomatik na tushen geofence ba ya yi aiki ba a wasu lokuta?Me zan yi lokacin da aikin fasaha (Tap-To-Run ko Automation) ya yi aiki ba daidai ba?Lokacin ƙirƙirar haɗin yanayi mai wayo (Automation/Taɓa don Gudanarwa), ba za ka iya samun na'urar da ke akwai ko aikin na'urar a cikin App a cikin jerin na'urori ba?Me zan iya yi idan fasalin tsarin lokacin rukuni da sarrafa yanayin wayar hannu ba su aiki yadda ya kamata ba?Me ya kamata a yi idan yanayin fitowar rana da faɗuwar rana da aka saita a cikin wurin ba za su iya aiwatarwa daidai ba, wanda ke sa na'urar ta kunnawa da wuri ko a baya koyaushe?Automation dina ba ya aiwatar da kyau, ta yaya zan iya kallon rajistar aiwatar da automation?Me ya sa ba a aiwatar da yanayin lokacin da aka saita abubuwan muhalli a matsayin yanayin ƙaddamarwa a cikin tsarin yanayi?Me yasa ya sa na'urar hankalina ta iya kunna Automation da aka saita yadda ya kamata a karon farko kawai, amma ta kasa yin haka daga baya?Me yasa fasalin Barin ko Isowa (beta) ba ya aiki?Handling a Device or Scenario Data Loading Failure in the App on an Apple Watch?
Basic Operations & Configuration Management
Software da Tsarin
Problem Feedback
Home, Members & Room Management
Device Management and Control
Value-added Services & Extended Functions
Third-party Control Issues
Jagorar Saita Hanyar Sadarwar Na'ura
Tambayoyin da ake yawan yi
Jagorar Mai Amfani
Help CenterMatsalolin Amfani da AppScene and AutomationGyara Matsalolin Wurare da Sarrafa Kai

Me zan iya yi idan fasalin tsarin lokacin rukuni da sarrafa yanayin wayar hannu ba su aiki yadda ya kamata ba?

Magance matsalolin fasalin tsarin lokacin rukuni da sarrafa yanayin wayar hannu lokacin da na'urori suka bayyana a layi ko aikin isar da bayanai ya gaza.

Sannu, mai yiwuwa ne na'urar ku ba ta kan layi ko kuma akwai gazawar isar da bayanan rukuni ko yanayin. Muna ba da shawarar ku yi matakai masu zuwa na warware matsala:

Da farko, duba ko hanyar sadarwa ta rukuni ko yanayi tana nuna na'urar a matsayin ba ta layi. A halin yanzu, aikin rukuni yana tallafawa na'urori iri ɗaya kawai. Muna ba da shawarar ku gwada cire na'urar kuma ku sake saita hanyar sadarwa:

  1. Buɗe App ɗin, je zuwa panel ɗin sarrafa na'ura; danna kan kusurwa ta dama ta sama "..." don shiga shafin cikakkun bayanan na'ura;
  2. Danna "Cire Na'ura" a ƙasa;
  3. sake saita hanyar sadarwa;

Idan matakan da ke sama ba su warware matsalar ku ba, muna ba da shawarar ku gwada haɓaka firmware:

  1. Buɗe App ɗin, je zuwa shafin sarrafa na'ura;
  2. danna kan kusurwa ta dama ta sama "..." don shiga shafin cikakkun bayanan na'ura;
  3. danna "Bincika Haɓaka Firmware" a ƙasa - "Haɓaka Yanzu"