LogoTakardun SmartLife App
LogoTakardun SmartLife App
Babban Shafi
Help Center
Matsalolin Hanyar Sadarwar Na'ura
Matsalolin Amfani da App
Rajistar Asusun, Shiga da Soke
Time Settings & Scheduling Management
Message Center & App Pushes
Weather Function-Related
Scene and Automation
Amfani da ayyuka da bayanin dokoki
Gyara Matsalolin Wurare da Sarrafa Kai
Me zan yi idan ba zan iya samun na'urorin infrared sub-devices lokacin ƙirƙirar automation ba?Me ya sa ba za a iya ƙara plugin na jinkirta bayan ɗaure yanayin Taɓa-zuwa-Gudanar da aka aiwatar da hannu zuwa maɓallin Canja Yanayi?Me yasa wasu yanayin taɓa-don-gudu da aka ƙirƙira da hannu ana iya ƙara su da jinkiri yayin da wasu ba za a iya ba?Me ya sa na'urar ke iya sarrafa ta kai tsaye a cikin na'urar panel, amma tana nuna rashin haɗi kuma ta gaza aiwatarwa a cikin rikodin sarrafa aiki?Me ya sa automations suka ɓace bayan sabunta app?Me zan yi idan na'urar Gateway ta ƙarami ta nuna lokacin haɗi ya ƙare yayin aiwatar da wani yanayi?Me zan yi idan rajistan wurare suna nuna lambobin kuskure 3800/3004?Me yasa saitin atomatik na tushen geofence ba ya yi aiki ba a wasu lokuta?Me zan yi lokacin da aikin fasaha (Tap-To-Run ko Automation) ya yi aiki ba daidai ba?Lokacin ƙirƙirar haɗin yanayi mai wayo (Automation/Taɓa don Gudanarwa), ba za ka iya samun na'urar da ke akwai ko aikin na'urar a cikin App a cikin jerin na'urori ba?Me zan iya yi idan fasalin tsarin lokacin rukuni da sarrafa yanayin wayar hannu ba su aiki yadda ya kamata ba?Me ya kamata a yi idan yanayin fitowar rana da faɗuwar rana da aka saita a cikin wurin ba za su iya aiwatarwa daidai ba, wanda ke sa na'urar ta kunnawa da wuri ko a baya koyaushe?Automation dina ba ya aiwatar da kyau, ta yaya zan iya kallon rajistar aiwatar da automation?Me ya sa ba a aiwatar da yanayin lokacin da aka saita abubuwan muhalli a matsayin yanayin ƙaddamarwa a cikin tsarin yanayi?Me yasa ya sa na'urar hankalina ta iya kunna Automation da aka saita yadda ya kamata a karon farko kawai, amma ta kasa yin haka daga baya?Me yasa fasalin Barin ko Isowa (beta) ba ya aiki?Handling a Device or Scenario Data Loading Failure in the App on an Apple Watch?
Basic Operations & Configuration Management
Software da Tsarin
Problem Feedback
Home, Members & Room Management
Device Management and Control
Value-added Services & Extended Functions
Third-party Control Issues
Jagorar Saita Hanyar Sadarwar Na'ura
Tambayoyin da ake yawan yi
Jagorar Mai Amfani
Help CenterMatsalolin Amfani da AppScene and AutomationGyara Matsalolin Wurare da Sarrafa Kai

Me zan yi lokacin da aikin fasaha (Tap-To-Run ko Automation) ya yi aiki ba daidai ba?

Koyi yadda ake magance matsaloli da warware matsaloli lokacin da ayyukan fasaha, yanayin tap-to-run, ko kuma automation ba su aiwatar daidai ba.

  1. Kuna iya duba rajistan a shafin automation ko shafin aiwatar da yanayi daya-danna don sanin ko automation ko yanayin aiwatar da daya-danna ya yi nasara kuma dalilan duk wani aiwatarwa da bai yi nasara ba. Kuna iya magance matsaloli bisa ga rajistan.

  2. Da fatan za a tabbatar cewa na'urar ku tana kunne kuma tana aiki;

  3. Da fatan za a tabbatar cewa a lokacin aiwatar da aikin, na'urar tana kan layi a cikin ingantaccen kuma mai sauƙi yanayin hanyar sadarwa;

  4. Idan na'urar tana kan layi kuma tana aiki daidai amma aikin ba ya aiwatarwa daidai, da fatan za a share aikin sannan a ƙara sabon daga baya;

  5. Idan matsalar ta ci gaba, gwada cire da sake ƙara na'urar, sa'an nan sake saita jadawalin aikin;

  6. Idan kuna amfani da na'urorin Zigbee, wannan zai iya kasancewa saboda rashin haɗin kai tsakanin na'urar ku da ƙofar shiga. Idan ƙofar shiga ta haɗu, matsalar na iya haifar ta hanyar saita na'urori da yawa a cikin yanayin. Ana ba da shawarar saita yanayin ta hanyar rukuni;

  7. Idan kuna amfani da na'urorin Wi-Fi, matsalar na iya haifar ta hanyar na'urar zuwa layin baya. Da fatan za a cire na'urar sannan a sake ƙara ta;

  8. Idan na'urar ta haɗu ta hanyar fasahar Bluetooth, na'urorin da aka ƙara ta hanyar cibiyar sadarwar Bluetooth mesh ko cikin ingantaccen kewayo kawai suna goyan bayan sarrafa yanayi.

  9. Idan matsalar ta ci gaba, zaku iya danna maɓallin "Tambayoyin Amsa" a ƙasa don ba da rahoton tambayoyin ku, kuma ana iya ganin sakamakon amsa a cikin "Amsata" a shafin "Ni - FAQ da Amsa", na gode da goyon bayanku!