LogoInyandiko za SmartLife App
LogoInyandiko za SmartLife App
Intangiriro
Help Center
Ibibazo byo guhuza ibikoresho kuri network
Ibibazo byo Gukoresha Porogaramu
Kwiyandikisha konti, kwinjira no gusesa
Time Settings & Scheduling Management
Message Center & App Pushes
Weather Function-Related
Scene and Automation
Porogaramu na Sisitemu
Kwinjiza no guhuza by'ibanze
Umutekano wa Konti n'Ibanga
Interface and Function Operation
Gukemura ibibazo byo mu gihe cyo gukora
Imikorere y'igikoresho yatakaye nyuma yo kuvugurura porogaramu?Kuki gikomeza gukora kandi gukoresha ingufu nyinshi nyuma yo kuba nahinduye Porogaramu inyuma?Kuki porogaramu yanjye yerekana ubutumwa buvuga ko verisiyo y'ubu idashyigikira igikoresho kandi insaba kuzamura porogaramu?Ese nkora iki niba Porogaramu yangiritse cyangwa imikorere y'igikoresho ikorera nabi nyuma yo kuvugurura Porogaramu cyangwa firmware y'igikoresho?Porogaramu ntishobora gufungurwa cyangwa gupakira, kandi ntishobora guhagarika gupakira.Kuki App ikora buhoro, urupapuro rw'amagenamiterere y'igikoresho cyangwa urupapuro rw'imikorere ntirishobora gufungurika, ndetse niyo rufunguwe urupapuro rurabaye ubusa?Porogaramu ikunze kenshi kandi ntishobora gukoreshwa neza?
Problem Feedback
Home, Members & Room Management
Device Management and Control
Value-added Services & Extended Functions
Third-party Control Issues
Icyerekezo cyo gushyiraho uruhurirane rwa dispositivi
Ibibazo bikunze kubazwa
Igitabo Cyo Gukoresha
Help CenterIbibazo byo Gukoresha PorogaramuPorogaramu na SisitemuGukemura ibibazo byo mu gihe cyo gukora

Ese nkora iki niba Porogaramu yangiritse cyangwa imikorere y'igikoresho ikorera nabi nyuma yo kuvugurura Porogaramu cyangwa firmware y'igikoresho?

Wige uburyo bwo gukemura ibibazo byo gusenyuka kwa porogaramu n'ikibazo cy'igikoresho nyuma yo kuvugurura firmware cyangwa porogaramu.

Umukoresha ukundwa. Nyamuneka reba muburyo bukurikira:

  1. Gerageza kuvugurura cyangwa kongera gushyiramo Porogaramu kandi ongera utangize terefone kugirango urebe niba bishobora gukemura ibibazo;
  2. Garura igikoresho kidakora neza kubigenga byashyizweho n'uruganda muri Porogaramu, hanyuma ukongeremo kugirango urebe niba ikibazo gishobora gukemurwa;

Niba ikibazo gikomeje, turabasaba ko mutanga ibitekerezo binyuze muburyo bwo gutanga ibitekerezo kwa Porogaramu, kandi tuzabafasha gukemura ikibazo vuba bishoboka.