LogoInyandiko za SmartLife App
LogoInyandiko za SmartLife App
Intangiriro
Help Center
Ibibazo byo guhuza ibikoresho kuri network
Ibibazo byo Gukoresha Porogaramu
Kwiyandikisha konti, kwinjira no gusesa
Time Settings & Scheduling Management
Message Center & App Pushes
Weather Function-Related
Scene and Automation
Porogaramu na Sisitemu
Kwinjiza no guhuza by'ibanze
Umutekano wa Konti n'Ibanga
Interface and Function Operation
Gukemura ibibazo byo mu gihe cyo gukora
Imikorere y'igikoresho yatakaye nyuma yo kuvugurura porogaramu?Kuki gikomeza gukora kandi gukoresha ingufu nyinshi nyuma yo kuba nahinduye Porogaramu inyuma?Kuki porogaramu yanjye yerekana ubutumwa buvuga ko verisiyo y'ubu idashyigikira igikoresho kandi insaba kuzamura porogaramu?Ese nkora iki niba Porogaramu yangiritse cyangwa imikorere y'igikoresho ikorera nabi nyuma yo kuvugurura Porogaramu cyangwa firmware y'igikoresho?Porogaramu ntishobora gufungurwa cyangwa gupakira, kandi ntishobora guhagarika gupakira.Kuki App ikora buhoro, urupapuro rw'amagenamiterere y'igikoresho cyangwa urupapuro rw'imikorere ntirishobora gufungurika, ndetse niyo rufunguwe urupapuro rurabaye ubusa?Porogaramu ikunze kenshi kandi ntishobora gukoreshwa neza?
Problem Feedback
Home, Members & Room Management
Device Management and Control
Value-added Services & Extended Functions
Third-party Control Issues
Icyerekezo cyo gushyiraho uruhurirane rwa dispositivi
Ibibazo bikunze kubazwa
Igitabo Cyo Gukoresha
Help CenterIbibazo byo Gukoresha PorogaramuPorogaramu na SisitemuGukemura ibibazo byo mu gihe cyo gukora

Porogaramu ikunze kenshi kandi ntishobora gukoreshwa neza?

Menya uburyo bwo gukemura no gukemura ibibazo byo gukunze kwa porogaramu kugirango umenye neza ko porogaramu ikora neza kuri apareyikurikira.

Muraho, impamvu zishobora kuba ari zo zitera iki kibazo zirimo ibi bikurikira:

Nyamuneka emeza mbere niba sisitemu yawe ya mudasobwa (Android 6.0 cyangwa hejuru, iOS 11.0 cyangwa hejuru) yujuje ibisabwa;

Nyamuneka gerageza gusubiramo terefone yawe; kuraho Porogaramu, uyishyireho, hanyuma ugerageze.

Niba ikibazo cyo gukunze cyakomeje, nyamuneka shyira inyandiko ziva kuri Porogaramu: Porogaramu - [Jye] - [Igenamiterere] - [Kubijyanye] - [Shyira Inyandiko].

Niba udashobora gushyira inyandiko kubera Porogaramu yagukunze, ushobora gutanga ibitekerezo kubijyanye nikibazo cyawe binyuze muburyo bwo gutanga ibitekerezo, kandi ushobora kubona ibisubizo byibitekerezo muri "Jye - Ikigo cyubufasha - Ibitekerezo byanje". Urakoze kubufasha bwawe!