LogoInyandiko za SmartLife App
LogoInyandiko za SmartLife App
Intangiriro
Help Center
Ibibazo byo guhuza ibikoresho kuri network
Gutegura Router
Ubuyobozi bwo gutunganya umuyoboro w'ibikoresho
Device Connection Failure
Ibibazo byo Guhuza / Kumenya Igikoresho
Ibibazo bya Uburyo bwo Guhuza / Porotokole
Kuki AP mode (gutwikira buhoro) gusa ikora ariko EZ mode (Gutwikira vuba) ntikora?Kuki urupapuro rwo guhuza igikoresho ruterekanwa muri App iyo nkoresha ubwoko bwa AP mu guhuza umuyoboro?Kubera iki igikoresho ntabwo cyashobora guhuza (ZigBee)?Kubera iki iPhone yanjye idashobora guhuza n'igikoresho mugihe telefone yanjye ya Android ihuza nta kibazo?Kuki nta nshoboramake yo guhuza igikoresho cyanjye cya Bluetooth na terefone yanjye nshya?Igikoresho ntishobora guhuza kuri umuyoboro wa 5G?Mugihe ukoresheje ubwoko bwa AP, ikimenyetso cy'igikoresho kirinjira mu buryo bwo kumurika buhoro ariko ntishobora guhuza?Kubera iki Porogaramu ntishobora kongeramo ibikoresho binyuze muri Auto Scan?Nkora iki niba guhuza igikoresho cya Bluetooth byanze?Nigute gukemura ikibazo niba igikoresho cya Wi-Fi kidashobora guhuza neza?
Ibibazo bya Gushyiraho Umuyoboro & Imikurire y'Iboneza
Device Offline
Ibibazo byo Gukoresha Porogaramu
Home, Members & Room Management
Device Management and Control
Value-added Services & Extended Functions
Third-party Control Issues
Icyerekezo cyo gushyiraho uruhurirane rwa dispositivi
Ibibazo bikunze kubazwa
Igitabo Cyo Gukoresha
Help CenterIbibazo byo guhuza ibikoresho kuri networkDevice Connection FailureIbibazo bya Uburyo bwo Guhuza / Porotokole

Mugihe ukoresheje ubwoko bwa AP, ikimenyetso cy'igikoresho kirinjira mu buryo bwo kumurika buhoro ariko ntishobora guhuza?

Umenye uburyo bwo gutahura no gukemura ibibazo byo guhuza ubwoko bwa AP iyo ikimenyetso cy'igikoresho kigaragaza kumurika buhoro ariko ntikishobora guhuza.

Mukoresha w'agaciro. Urashobora kugenzura niba ari ikibazo cy'umuyoboro cyangwa ikibazo cy'ibikoresho bya mudasobwa mu buryo bukurikira:

Intambwe zo gukemura ibibazo

Intambwe ya 1: Subiramo igikoresho mu buryo bwa AP

Ugomba gusubiramo igikoresho mu buryo bwa AP.

Gusubiramo igikoresho biratuma kirinjira mu buryo nyabwo bwo guhuza. Reba umwirondoro w'igikoresho cyawe kugira ngo ubone amabwiriza yihariye ku buryo bwo gusubiramo mu buryo bwa AP.

Intambwe ya 2: Genzura ihuza rya frequency y'umuyoboro

Ukoresheje umuyoboro uvanze wa 5GHz na 2.4GHz, cyangwa umuyoboro wa 2.4GHz, niba umuyoboro wahurijwe ari 5GHz gusa, ntishobora guhuza.

Ibikoresho byinshi byubwenge bishyigikira gusa imiyoboro ya Wi-Fi ya 2.4GHz. Niba router yawe itanga umuyoboro wa 5GHz gusa, igikoresho ntikizashobora guhuza. Kwemeza ko router yawe ifite umuyoboro wa 2.4GHz uboneka.

Intambwe ya 3: Emeza ihuza ryiza rya hotspot ya Wi-Fi

Kwemeza ko wahuye na hotspot ya Wi-Fi nziza (izina rya hotspot y'igikoresho mubisanzwe ritangirana na "SmartLife").

Ibintu by'ingenzi byo gutekereza:

  • Genzura ko uhuza na hotspot y'igikoresho ubwacyo, ntabwo ari Wi-Fi yo murugo
  • Izina rya hotspot mubisanzwe ritangirana na "SmartLife" rikurikirwa n'inyuguti zihariye z'igikoresho
  • Kwemeza ko Wi-Fi ya terefone yawe ifunguye kandi irashakisha imiyoboro

Intambwe ya 4: Komeza ihuza rya hotspot mbere yo gusubira muri porogaramu

Kwemeza ko terefone yahurijwe rwose na hotspot y'igikoresho mbere yo gusubira muri porogaramu.

Ntuhindure hotspot y'igikoresho vuba. Tegereza kugeza igihe ubona kwemeza ko terefone yawe yahurijwe rwose na hotspot y'igikoresho mbere yo gukomeza iboneza rya porogaramu.

Intambwe ya 5: Shiraho igenamiterere rya terefone ku miyoboro idafite umutekano

Sisitemu zimwe za terefone zisobanura nabi umuyoboro wa hotspot y'igikoresho nk'umuyoboro udafite umutekano, bityo ntushobora guhuza. Ugomba kubigena muigenamiterere rya terefone mbere yuko ushobora guhuza.

Ibisubizo ukurikije ubwoko bwa terefone:

  • Android: Jya muri settings ya Wi-Fi, kanda hotspot y'igikoresho, hanyuma uhitemo "Huza uko byagenda kose" cyangwa "Huza nta ntarani"
  • iOS: Iyo ubajiwe ko umuyoboro udafite interineti, hitamo "Koresha nta ntarani" cyangwa ihitamo risa

Intambwe ya 6: Genzura ihuza rya router

Niba wahagaritswe ku ntambwe ya "Kwiyandikisha muri Cloud" mugihe wo guhuza, igikoresho gishobora kutahuza na router.

Iboneza rimwe na rimwe rya router cyangwa igenamiterere ry'umutekano rishobora kubuza ibikoresho kwiyandikisha muri cloud. Gerageza guhuza na router ikindi cyangwa hotspot ya mobile kugira ngo wemeze niba iki ari ikibazo cyo kuhuza na router.

Ku bibazo by'iboneza rya router, reba Gutandukanya Amabandi ya Router kugira ngo ubone amabwiriza arambuye.

Intambwe ya 7: Kugenzura ikibazo cy'ibikoresho

Niba ukomeje kutashobora guhuza no gukoresha igikoresho binyuze mu buryo buvuzwe haruguru, birashobora kuba ikibazo cy'ibikoresho.

Ubufasha bw'inyongera

Niba ari ikibazo cy'ibikoresho, urashobora kuvugana n'umucuruzi usabe serivisi nyuma y'igurisha. Murakoze kubwumvikana n'inkunga yawe kandi turaguherekeza ubuzima bwiza!

Ibibazo bisanzwe by'ibikoresho:

  • Module ya Wi-Fi yanze ku gikoresho
  • Antenna cyangwa ibice by'imbere byononekanye
  • Inenge z'umusaruro zigira ingaruka ku guhuza udafite insinga

Nyamuneka vugana n'uwatanze igikoresho cyangwa uwakigize kugira ngo ubone ubufasha bw'inyongera ku bibazo bijyanye n'ibikoresho.

Urutonde rw'Ibikubiyemo

Intambwe zo gukemura ibibazo
Intambwe ya 1: Subiramo igikoresho mu buryo bwa AP
Intambwe ya 2: Genzura ihuza rya frequency y'umuyoboro
Intambwe ya 3: Emeza ihuza ryiza rya hotspot ya Wi-Fi
Intambwe ya 4: Komeza ihuza rya hotspot mbere yo gusubira muri porogaramu
Intambwe ya 5: Shiraho igenamiterere rya terefone ku miyoboro idafite umutekano
Intambwe ya 6: Genzura ihuza rya router
Intambwe ya 7: Kugenzura ikibazo cy'ibikoresho
Ubufasha bw'inyongera