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LogoInyandiko za SmartLife App
Intangiriro
Help Center
Ibibazo byo guhuza ibikoresho kuri network
Gutegura Router
Ubuyobozi bwo gutunganya umuyoboro w'ibikoresho
Device Connection Failure
Ibibazo byo Guhuza / Kumenya Igikoresho
Ibibazo bya Uburyo bwo Guhuza / Porotokole
Kuki AP mode (gutwikira buhoro) gusa ikora ariko EZ mode (Gutwikira vuba) ntikora?Kuki urupapuro rwo guhuza igikoresho ruterekanwa muri App iyo nkoresha ubwoko bwa AP mu guhuza umuyoboro?Kubera iki igikoresho ntabwo cyashobora guhuza (ZigBee)?Kubera iki iPhone yanjye idashobora guhuza n'igikoresho mugihe telefone yanjye ya Android ihuza nta kibazo?Kuki nta nshoboramake yo guhuza igikoresho cyanjye cya Bluetooth na terefone yanjye nshya?Igikoresho ntishobora guhuza kuri umuyoboro wa 5G?Mugihe ukoresheje ubwoko bwa AP, ikimenyetso cy'igikoresho kirinjira mu buryo bwo kumurika buhoro ariko ntishobora guhuza?Kubera iki Porogaramu ntishobora kongeramo ibikoresho binyuze muri Auto Scan?Nkora iki niba guhuza igikoresho cya Bluetooth byanze?Nigute gukemura ikibazo niba igikoresho cya Wi-Fi kidashobora guhuza neza?
Ibibazo bya Gushyiraho Umuyoboro & Imikurire y'Iboneza
Device Offline
Ibibazo byo Gukoresha Porogaramu
Home, Members & Room Management
Device Management and Control
Value-added Services & Extended Functions
Third-party Control Issues
Icyerekezo cyo gushyiraho uruhurirane rwa dispositivi
Ibibazo bikunze kubazwa
Igitabo Cyo Gukoresha
Help CenterIbibazo byo guhuza ibikoresho kuri networkDevice Connection FailureIbibazo bya Uburyo bwo Guhuza / Porotokole

Nigute gukemura ikibazo niba igikoresho cya Wi-Fi kidashobora guhuza neza?

Wige uburyo bwo kumenya no gukemura ibibazo byo guhuza ibikoresho bya Wi-Fi ukoresheje ubuyobozi bw'intambwe ku ntambwe.

Niba igikoresho cya Wi-Fi kidashobora guhuza neza, ushobora gukemura ikibazo ukurikije izi ntambwe:

Intambwe zo Gukemura Ibibazo

Intambwe ya 1: Emeza ko Porogaramu ihuye

Mbere yo gutangira inzira yo guhuza, soma igitabo cy'ibikoresho neza kugira ngo wemeze ko porogaramu ukoresha ihuye na porogaramu yashyizwe mu gitabo.

Gukoresha porogaramu itahuye ni kimwe mu mpamvu zikunze kugira ibibazo byo guhuza. Buri gihe suzuma ko porogaramu ihuye mbere.

Intambwe ya 2: Suzuma Ingufu n'Uburyo bw'Igikoresho

Emeza ko igikoresho cyakanye kandi kiri mu buryo bukwiye bwo kugena.

Ibikoresho byinshi bya Wi-Fi bifite uburyo bwihariye bwo guhuza cyangwa kugena bugomba gukoreshwa mbere yo kugerageza guhuza. Reba igitabo cy'igikoresho cyawe kugira ngo ubone amabwiriza yo kwinjira mu buryo bwo kugena.

Intambwe ya 3: Emeza Inshuro z'Umuyoboro n'Ijambo ry'Ibanga

Emeza ko igikoresho gikoresha inshuro z'umuyoboro wa 2.4GHz kugira ngo uhuze kandi urebe neza ijambo ry'ibanga rya Wi-Fi.

Ibikoresho byinshi by'amazu yubwenge bishyigikira imiyoboro ya Wi-Fi 2.4GHz gusa kandi ntibishoboye guhuza imiyoboro ya 5GHz. Emeza ko router yawe ikwirakwiza umuyoboro wa 2.4GHz.

Ibintu by'Ingenzi Bigomba Gusuzumwa:

  • Suzuma kabiri ko wanditse ijambo ry'ibanga rya Wi-Fi rikwiye
  • Emeza ko ntanyuguti zidasanzwe zishobora gutera ibibazo
  • Emeza ko inyuguti nini/ntoya z'ijambo ry'ibanga ari nziza (amagambo y'ibanga arashyira ku runigi)

Intambwe ya 4: Kureka Ibibazo bya Router

Kugira ngo ureke ibibazo bya router, gerageza gukoresha telefoni nkoranyambaga indi kugira ngo ukore ahantu heza ha Wi-Fi kugira ngo ugerageze guhuza.

Abakoresha iPhone bagomba gushyira uburyo bwo guhuza cyane iyo bakora ahantu heza kugira ngo bemeze ko igikoresho gishobora guhuza neza.

Inzira yo Kugerageza:

  1. Kora ahantu heza ha Wi-Fi kuva kuri telefoni nkoranyambaga indi
  2. Gerageza guhuza igikoresho cyawe kuri aha hantu heza
  3. Niba byakunze: Ikibazo gishobora kuba mu byerekeye router yawe - suzuma imigendekere ya router
  4. Niba kikomeje kunanirwa: Ikibazo gishobora kuba harimo inenge mu bikoresho cyangwa ibibazo mu mikorere - tekereza ku mucuruzi kugira ngo ubafashe

Ibikorwa Bifitanye Isano

Kuri router zihuza amashami ya 2.4GHz na 5GHz munsi ya SSID imwe, ushobora gukenera kugena SSID zitandukanye kuri buri gishami. Reba Gutandukanya Amashami y'Umuyoboro kugira ngo ubone amabwiriza arambuye.

Ubufasha Bw'Inyongera

Niba ukurikije izi ntambwe zose kandi igikoresho gikomeje kudashobora guhuza, ikibazo gishobora kuba gifitanye isano na:

  • Inenge mu bikoresho by'igikoresho
  • Ibibazo byo guhuza hamwe n'icyitegererezo cya router yawe
  • Igenamiterere rihanitse rya router rihagarika imihuza y'ibikoresho

Nyamuneka hamagara umucuruzi w'igikoresho cyangwa uwakikoze kugira ngo ubafashe cyane.

Nkora iki niba guhuza igikoresho cya Bluetooth byanze?

Gukemura ibibazo byo kunanirwa guhuza ibikoresho bya Bluetooth ukoresheje intambwe zingirakamaro.

Ibibazo bya Gushyiraho Umuyoboro & Imikurire y'Iboneza

Gukemura ibibazo byerekana imyoboro no gushyiraho imikurire.

Urutonde rw'Ibikubiyemo

Intambwe zo Gukemura Ibibazo
Intambwe ya 1: Emeza ko Porogaramu ihuye
Intambwe ya 2: Suzuma Ingufu n'Uburyo bw'Igikoresho
Intambwe ya 3: Emeza Inshuro z'Umuyoboro n'Ijambo ry'Ibanga
Intambwe ya 4: Kureka Ibibazo bya Router
Ibikorwa Bifitanye Isano
Ubufasha Bw'Inyongera