Learn why device name changes in the app may prevent voice control and how to resolve it

Why did I fail to control the device via smart speaker after I modified its name?

Dear user. Please check in the following ways:

Currently, after modifying the device name in our App, it cannot be synchronized to the third-party smart speaker (because the third-party smart speaker is a closed platform), and the new name of the device can only be synchronized after you rebinding the third-party smart speaker to our App.
You can rename multiple devices or a single device name in the third-party smart speaker App, so that you can achieve your needs.
When you set the new name, please try to modify the device name to be easily recognized by the third-party smart speaker, otherwise the control command will not be recognized and the control will fail.

After excluding the above problems, it still doesn't work. We suggest that you give us feedback through the App feedback path.

Dear user. Please check in the following ways:

Currently, after modifying the device name in our App, it cannot be synchronized to the third-party smart speaker (because the third-party smart speaker is a closed platform), and the new name of the device can only be synchronized after you rebinding the third-party smart speaker to our App.
You can rename multiple devices or a single device name in the third-party smart speaker App, so that you can achieve your needs.
When you set the new name, please try to modify the device name to be easily recognized by the third-party smart speaker, otherwise the control command will not be recognized and the control will fail.

After excluding the above problems, it still doesn't work. We suggest that you give us feedback through the App feedback path.