SmartLife App Docs

SmartLife App Docs

Device Networking Issues

Account Registration, Login and Cancellation

Time Settings & Scheduling Management

Message Center & App Pushes

Weather Function-Related

Scene and Automation

Function Usage & Rule Explanations

What does the "Reverse Switch" function in Tap-to-Run/Automation?Why do I occasionally get the prompt "Gateway is not connected" when trying to set up Tap-to-Run and Automation for a device?Why are some automated execution methods cloud-based, while others are local or LAN-based?What are the state conditions in the scene? What is the difference between state conditions and trigger conditions?Does the Bluetooth mesh device support local scene linkage after local Bluetooth mesh connection?When automating light settings, can it be selected as a scene in mode settings?How do I use the "Arrive/Leave" feature? Why is this feature not available in my Automation?Will the Automation still be triggered normally if the home network is disconnected?Can the delay tasks in Automation and Tap-to-Run be stopped or interrupted?Will the scene remain if I remove one or all devices from a smart scene?Do I need to keep the App running in the background to use its Tap-to-Run and Automation features?What is the maximum number of characters allowed for a Scene (Tap-to-Run/Automation) name?Can multiple action steps in an automation task be executed with intervals or delays?Can I repeatedly add controls for the same device in the Automation feature?Do Bluetooth mesh devices support scene-based control?Do wired gateways support local scenes?Set the sunrise to turn off the lights and the sunset to turn on the lights. Is the sunrise or sunset time fixed?

Scenes & Automation Troubleshooting

Basic Operations & Configuration Management

Software and System

Problem Feedback

Home, Members & Room Management

Device Management and Control

Value-added Services & Extended Functions

Third-party Control Issues

Device Network Provisioning Guide

Frequently Asked Questions

Manwal ng Gumagamit

Help Center App Use Issues Scene and Automation Function Usage & Rule Explanations

How do I use the "Arrive/Leave" feature? Why is this feature not available in my Automation?

Learn how to use the Arrive/Leave feature for location-based automation and understand why it may not be available.

The "Arrive/Leave" feature allows you to trigger preset device actions when you arrive at or leave a designated location.

Usage Steps

Enable Location Permission for the app on your mobile phone.
Select "Arrive/Leave" in Automation settings, configure the location conditions, and complete the action setup to trigger the task.

Reason for Unavailability

This feature requires Google Services support and is not available on Android devices in Chinese mainland.

Troubleshooting

If the feature fails to work, please refer to the relevant FAQ: "Why doesn't the Leave or Arrive (beta) feature take effect?".

Talaan ng mga Nilalaman

Reason for Unavailability

Troubleshooting