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Member Invitation Related Issues
What should I do if, when inviting a home member, the message "The account belongs to different data centers and cannot be bound due to data protection policies." appears?What should I do if the prompt "This account temporarily does not support family mode" appears when adding a family member?Why am I getting the error "Invalid invitation code. Please contact the inviter to regenerate" when adding a home member using an invitation code?Do accounts registered in different countries/regions support device sharing or cross-region home member invitations?What should you do if you can't add others to the home?How should users who log in to the App via third-party login join a home?How do I know whether I was invited to join a home?
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Frequently Asked Questions
Manwal ng Gumagamit
Help CenterHome, Members & Room ManagementHome Member ManagementMember Invitation Related Issues

Why am I getting the error "Invalid invitation code. Please contact the inviter to regenerate" when adding a home member using an invitation code?

Learn why invitation codes become invalid and how to resolve this error

Why am I getting the error "Invalid invitation code. Please contact the inviter to regenerate" when adding a home member using an invitation code?

An invitation code can only be used to invite one user. Please ensure that the code has not been sent to multiple invitees. Once it has been used by another person, it cannot be used again to join the home. We recommend contacting the inviter to generate a new invitation code or adding members directly using the app account.

Each invitation code is single-use only. Once used by one person, it cannot be reused by others.

What should I do if the prompt "This account temporarily does not support family mode" appears when adding a family member?

Learn how to resolve the family mode not supported error when inviting members

Do accounts registered in different countries/regions support device sharing or cross-region home member invitations?

Learn about cross-region account limitations for device sharing and home member invitations due to data center policies.

Talaan ng mga Nilalaman

Why am I getting the error "Invalid invitation code. Please contact the inviter to regenerate" when adding a home member using an invitation code?