SmartLife App文件場景與自動化故障排除
解決場景執行、自動化觸發和規則失敗的問題。
場景執行異常、自動化無法觸發或規則無法正常工作時的常見問題及解決方案。
Execution & Logs
Automation Execution Log
View automation execution logs to troubleshoot issues.
Smart Task Runs Incorrectly
Troubleshoot when tap-to-run or automation doesn't execute correctly.
Scene Log Error Codes
Understand error codes 3800/3004 in scene logs.
Device & Connection Issues
Device Offline in Automation
Device works in panel but shows offline in automation.
Device Not Found in Automation List
Can't find device or function when creating automation.
Infrared Sub-devices Not Found
Enable Show Remote Control to see infrared devices.
Gateway Connection Timeout
Troubleshoot gateway timeout errors in scenes.
Apple Watch Data Loading Failure
Fix device or scenario data loading issues on Apple Watch.
Triggers & Timing
Automation Triggers Once Only
Automation works first time only, then fails.
Geofence Automation Failure
Geofence-based automation occasionally doesn't work.
Leave or Arrive Beta Not Working
Required permissions and settings for location features.
Environmental Trigger Delay
Weather triggers use 10-minute polling intervals.
Sunrise/Sunset Execution Issue
Device turns on earlier or later than expected.
Configuration & Limitations
Scene Delay Limitation
Why some tap-to-run scenes can't add delay.
Delay Plugin Scene Switch Limitation
Can't add delay after binding to Scene Switch button.
Group Timing Control Abnormal
Group timing and smart scene control issues.
Automations Disappeared After Update
Locate automations after app updates.