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Why is it that one device has received a firmware upgrade notification while another device of the same product has not?How to export the data recorded by the device?How to check the operation record of the device in the App?Notification reminds me there is a firmware update but I cannot update it?How to upgrade device firmware? Why is the device offline during the upgrade?How to check the firmware version of the device and whether the firmware needs to be upgraded?How to clear device history data?
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How to clear device history data?

How to clear device history data?

Dear user. If you do so:

Delete device push message

  1. Open our App.
  2. Tap Me — Message Center.
  3. Tap the button in the upper right corner.
  4. Delete the device push messages you want to remove.

Delete device record

  1. Tap the device to enter the device control panel.
  2. Long-press and swipe the record you want to delete.
  3. Not all device panels support deleting device records. You can also delete device records by resetting the device to factory setting.