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Device Networking Issues
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Account Registration, Login and Cancellation
Registration Operations & Rules
Login Operations & Management
I don't know my account and password because I logged in through a third-party login method, what should I do?How long will my account stay logged in after I sign in?If forget the password and account, how do I change my App account (Bound mobile phone and Email) and password?Can I log in with a third-party account? How to unbind a third-party social account?Why can I still log in to the App when I select a different country code from that at the time of registration?Does App support pattern lock How do I set a pattern lock?Is the login verification code valid for one minute?How to transfer my device to my new mobile phone?If I replace my IOS system by Android, my account can be logged in normally?Can I log in and use one account at the same time on multiple phones?How to log out? How to switch account to log in?How many user can log in with one account at the same time?After replacing the mobile operating system, can the original App account log in normally?How do I log in to the App?
Account Cancellation Operations
Account Abnormality Troubleshooting
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Device Management and Control
Value-added Services & Extended Functions
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Device Network Provisioning Guide
Frequently Asked Questions
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Help CenterApp Use IssuesAccount Registration, Login and CancellationLogin Operations & Management

How do I log in to the App?

Learn how to log in to the App with your existing account or create a new account.

Dear user. If you do so:

  1. If you have an App account, tap Log in with Existing Account under Register to enter the login page.
  2. Use the country or region that the system automatically identifies and displays or manually select a country or region.
  3. Enter your registered mobile phone number or email address and the password, and tap Log In.

If you have not registered an App account yet, please click on "Create New Account" and use your phone number/email to create your account.