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Help CenterApp Use IssuesAccount Registration, Login and CancellationLogin Operations & Management

How to transfer my device to my new mobile phone?

Learn how to transfer your devices when changing to a new mobile phone.

Dear user. Our device is bound to your App account, so even if you change your mobile phone or mobile phone system, you only need to log in to your account in the App to continue using all the devices in your account. If you want to use a new account to control the device, you need to manually remove the devices in your previous account one by one (especially for strongly bound devices, such as door locks, doorbells, cameras, etc., otherwise you cannot readd those devices in your new account), and add them one by one in the new account.

The App does not support the transfer of data in the account, such as: timing settings, Tap-to-Run, automation, device linkage, etc.