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Help CenterApp Use IssuesAccount Registration, Login and CancellationLogin Operations & Management

Why can I still log in to the App when I select a different country code from that at the time of registration?

Understand the difference between email-based and phone number-based accounts when logging in with different country codes.

Dear user, please check in the following ways:

  1. If you register an account using an e-mail address as the account name, the country code of the e-mail address is used to select which country to sign up in. However, for e-mail-based accounts, the account name does not depend on a country code, so you can log in with another country code using the same account name.

  2. Accounts based on mobile phone numbers are different. If you register an account using your mobile phone number, the country code is taken into account during log-in and so an error will occur when you log in using a different country code to that selected during registration.