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Nawala ang functionality ng device pagkatapos ng App update?Bakit patuloy pa rin itong tumatakbo at gumagamit ng maraming kuryente pagkatapos kong ilipat ang App sa background?Bakit nagpapakita ang aking App ng mensahe na ang kasalukuyang bersyon ay hindi sumusuporta sa device at hinihingi sa akin na i-upgrade ang App?What should I do if the App crashes or the device functions abnormally after the App or device firmware is updated?The Application cannot be opened or loaded, and cannot be stopped from loading.Bakit mabagal ang App, hindi mabuksan ang pahina ng mga setting ng device o pahina ng function, kahit mabuksan ay blangko ang pahina?App often crashes and cannot be used normally?
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Help CenterApp Use IssuesSoftware and SystemRuntime Troubleshooting

The Application cannot be opened or loaded, and cannot be stopped from loading.

Learn how to troubleshoot and resolve application loading issues.

Dear user. If you do so:

  1. Ensure that the network environment has strong and stable signals.
  2. Please restart your phone, and try again.
  3. Please reinstall the App, and again.

If the problem still occurs, please submit feedback in the App, provide us with the App version, login account, phone model, and system version, so we can help you to check it.