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How do I configure a Wi-Fi device?How can Wi-Fi electrical devices enter pairing mode?How can Wi-Fi lighting devices enter the pairing mode?How to connect the hidden Wi-Fi, the mobile phone can add Wi-Fi name to connect, but the device can't find it?How can devices be connected without Wi-Fi and only mobile hotspots?How are the EZ and AP modes different?How to ensure data security if the devices support connecting to a network without a Wi-Fi password?How to connect the device if there is no Wi-Fi password?My device needs to be re-configured, but I don't know how to reset the device into EZ/AP Mode (pairing mode)?How do I add a device to the App and connect it to the Internet Wi-Fi?
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Help CenterDevice Networking IssuesDevice Network Provisioning Guide

Wi-Fi Device Network Provisioning

Configure your devices using Wi-Fi connectivity.

Complete guide to provisioning your smart devices using Wi-Fi networks.

Getting Started

Add Device & Connect to Wi-Fi

Learn the complete steps to add a device to the app and connect it to your Internet Wi-Fi network.

Configure Wi-Fi Device

Step-by-step guide for configuring and adding Wi-Fi devices to your smart home network.

Hidden Wi-Fi SSID Connection

Learn why devices cannot connect to hidden Wi-Fi networks and how to resolve the issue.

No Wi-Fi Password Connection

Learn how to set up your smart device when your Wi-Fi network doesn't have a password configured.

Security & Connection Methods

Data Security Without Password

Learn about our comprehensive security strategies to protect user and device data when connecting without a Wi-Fi password.

EZ vs AP Mode Difference

Learn the differences between Wi-Fi Easy Connect (EZ) mode and Access Point (AP) mode for device network provisioning.

Mobile Hotspot Connection

Learn how to connect smart devices using mobile hotspots when Wi-Fi is not available.

Device Setup

Enter Pairing Mode

Learn how to put different types of Wi-Fi electrical devices into pairing mode.

Reset to Pairing Mode

Learn how to reset your Wi-Fi device into EZ/AP Mode (pairing mode) for re-configuration.

Talaan ng mga Nilalaman

Getting Started
Security & Connection Methods
Device Setup