SmartLife App DocsGeneral Q&A on Device Network Provisioning
Common questions and answers about device network provisioning.
Find answers to frequently asked questions about provisioning devices on your network.
Network Basics & Connectivity
Device Network Module Missing
Why doesn't the Device Network module appear on some devices?
Same Network Requirement
Does the phone have to be on the same network as the device?
LAN Control Without Cloud
Can smart devices be controlled through LAN without cloud services?
Multiple Networks
Can the same device connect to multiple networks?
Different Networks
Can the App support devices on different networks?
Use Without Internet
Can I use the device without an Internet connection?
Device Management
Disconnect/Delete Device
How to disconnect or delete a device for reconnection.
Supported Devices
Supported devices and how to add them.
Cross-Platform Management
Can I manage devices from other platforms?
Mini-Programs Control
Can I control devices through mini-programs?
Wi-Fi Configuration
Wi-Fi Password Re-entry
Why do I need to re-enter the Wi-Fi password for new devices?
Wi-Fi Name Retrieval
What to do if the App can't retrieve the Wi-Fi name?
Manual Wi-Fi Entry
Why should I manually enter the Wi-Fi name?
Enterprise Network
What if the company's intranet requires authentication?
IPv6 Support
Does the App support IPv6 networks?
Device Discovery & Pairing
How to Use Auto Scan
Learn how to use the Auto Scan feature.
Auto Scan Slow Flash
Can I use Auto Scan if the indicator flashes slowly?
Auto-Search Devices
What devices can the auto-search function support?
Pairing Options
What are the options for network pairing?
Location Permission
Can I add devices without location permission?
App Switch During Pairing
What happens if I switch apps during network configuration?