Help CenterDevice Networking IssuesDevice Network Provisioning GuideZigbee Device Network Provisioning
How do I add a Zigbee gateway?
Learn how to configure and add a Zigbee gateway to your network with step-by-step instructions.
You can configure the network in the following ways:
- Locate the wireless gateway (Zigbee) under the category "Gateway Control"
- Make sure the gateway is powered on, and make sure that the phone is connected to 2.4GHz Wi-Fi (Home Networking)
- Press and hold the reset button of the Zigbee gateway for 5 seconds
- Until one of the two indicator lights enters a fast flashing state (red light flashes, blue light is always on)
- Follow the instructions in the App to configure the network
When connecting the gateway, make sure that the mobile phone is connected to 2.4GHz Wi-Fi, otherwise the gateway cannot be registered through the cloud, and the connection cannot be successful.
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