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Device Sharing Permissions
Do the devices support sharing?After sharing my device to family members, do I need to re-share it when adding a new device?How do I share a device?Is there a way to give someone else permission to control my devices via their App account?Can I share devices with both iOS and Android accounts?Can the device be added to two App accounts / mobile phones?How do I cancel a shared device?How can my family and I control my smart device?Can all members in a home operate and edit devices?If I reset my device to pairing mode, can shared family members still use this device?When sharing a device, if you receive the prompt "The invited user belongs to a different data center, and due to data protection policies, the device cannot be shared," what should you do?
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Help CenterHome, Members & Room ManagementDevice Ownership, Movement & Sharing PermissionsDevice Sharing Permissions

How can my family and I control my smart device?

How to control smart devices remotely via the App

How can my family and I control my smart device?

Dear user. Your devices are controlled by our cloud server through the App, so you can control your devices normally no matter where you are. If the device has been successfully connected to the network, ensure that the device keeps in the same network environment. When you leave home, you can use the our App to remotely control the device (App can monitor whether the device is in the normal connection state, and ensure that the device is in the normal online state). If you can't control your device when not at home,it may be that the device and the mobile phone are connected in the same local area network, but not connected to the network (Ethernet, generally it can also be called extranet).

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How can my family and I control my smart device?