LogoTakardun SmartLife App
LogoTakardun SmartLife App
Babban Shafi
Help Center
Matsalolin Hanyar Sadarwar Na'ura
Saitin Hanyar Sadarwa
Jagoran Samar da Hanyar Sadarwa ta Na'ura
Device Connection Failure
Device Offline
Yarjejeniya / Nau'in Hanyar Sadarwa Ba Kan Layi Ba
Scenario-Triggered / Abnormal Offline
Na'urar ba ta kan layi kuma babu kowa a kusa. Shin zan iya sake saita na'urar daga nesa don dawo da ita kan layi?Na haɗa na'ura mai wayo iri ɗaya zuwa wayoyi Android guda biyu na samfura daban-daban. Na'urar tana kan yanar gizo kuma ana iya sarrafa ta a waya ɗaya, amma ba ta kan yanar gizo a ɗayan. Me yasa wannan ke faruwa?Bincika ko na'urar ba ta kan layi ba a cikin App?Gateway yana kusa da na'urar, amma na'urar har yanzu ba ta kan layi?Me yasa buɗe manhaja ke nuna na'ura ba ta kan layi ba tun farko, sannan ta dawo kai tsaye bayan daƙiƙa ɗaya ko biyu?Na'urar tana kashe akai kuma alamar tana kyalkyaliMe zan yi lokacin da na'urar ta fita layi ba zato ba tsammani bayan an ƙara ta?Na'urar tana layi bayan katar wutar lantarki ko kuma yanke hanyar sadarwa, amma me yasa na'urar ba za ta iya sake haɗuwa ta atomatik da hanyar sadarwa ba bayan an dawo da hanyar sadarwa?Na'urar ta kasance ba ta kan layi ba ko da an cire ta kuma sake ƙara ta?
Matsalolin Amfani da App
Home, Members & Room Management
Device Management and Control
Value-added Services & Extended Functions
Third-party Control Issues
Jagorar Saita Hanyar Sadarwar Na'ura
Tambayoyin da ake yawan yi
Jagorar Mai Amfani
Help CenterMatsalolin Hanyar Sadarwar Na'uraDevice OfflineScenario-Triggered / Abnormal Offline

Gateway yana kusa da na'urar, amma na'urar har yanzu ba ta kan layi?

Koyi yadda ake gyara matsalolin na'urorin da ke haɗe zuwa gateway waɗanda ke kasancewa ba a kan layi duk da kusantar

Sannu, don Allah gyara matsalar ta hanyoyi masu zuwa:

Sake saita kuma sake ƙara na'urar

Don Allah sake saita kuma sake ƙara na'urar. Idan na'urar har yanzu tana yanke hanyar sadarwa bayan sake ƙarawa, don Allah duba ko an sabunta firmware na na'urar.

Sake saita na'urar gateway

Idan an sabunta firmware, ana ba da shawarar sake saita na'urar gateway kuma sake ƙara na'urorin ƙanana.

Duba iyakar nauyin gateway

Idan na'urar har yanzu tana shiga ba a kan layi akai-akai, don Allah duba ko adadin na'urorin ƙanana a ƙarƙashin gateway ya wuce iyakar nauyi mafi girma.

Bayar da ra'ayi

Idan matsalar ku har yanzu tana nan, zaku iya bayar da ra'ayi game da matsalar da kuka fuskanta a cikin App-Ni-Tambayoyin da Ake Yawa Tambayarsu da ra'ayi-Ra'ayin Na-+Sabon ra'ayi.

Abubuwan da ke Ciki

Sake saita kuma sake ƙara na'urar
Sake saita na'urar gateway
Duba iyakar nauyin gateway
Bayar da ra'ayi