SmartLife App Docs

SmartLife App Docs

Device Networking Issues

Account Registration, Login and Cancellation

Time Settings & Scheduling Management

Message Center & App Pushes

Basic Settings for Message Center

App Push Content, Triggers & Conditions

Notification Settings for Various Phone Brands

Push Notification Troubleshooting

Why can't the mobile phone notification bar receive push notifications from the App?How should you proceed when you receive a notification from the app indicating that the video cannot be loaded?If your Bluetooth device is not receiving alert notifications on an Android 15 phone, how should you handle it?What should I do if I cannot receive the device message push, alarm sound/door ringtone and call request from the App?Why do I receive messages after I enable Do Not Disturb?What information can I get from Message Center? Can it be pushed to third-party social software?

Weather Function-Related

Scene and Automation

Software and System

Problem Feedback

Home, Members & Room Management

Device Management and Control

Value-added Services & Extended Functions

Third-party Control Issues

Device Network Provisioning Guide

Frequently Asked Questions

Manwal ng Gumagamit

Help Center App Use Issues Message Center & App Pushes

Push Notification Troubleshooting

Troubleshoot common push notification issues and learn how to resolve delivery problems.

Having trouble receiving push notifications? Learn how to diagnose and fix common notification delivery issues from your smart home devices.

Notification Settings Issues

Do Not Disturb Still Receiving

Why you might receive messages after enabling Do Not Disturb mode.

Notification Bar Not Receiving Push

Fix issues with receiving push notifications on your phone's notification bar.

Cannot Receive Push/Alarm/Call

Resolve issues with device message push, alarm sounds, and call requests.

System-Specific Issues

Android 15 Bluetooth Notifications

Fix Bluetooth device notification issues on Android 15 phones.

Content Issues

Video Loading Error

Resolve video loading errors in app notifications.

Talaan ng mga Nilalaman

Notification Settings Issues

System-Specific Issues