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Why can't the mobile phone notification bar receive push notifications from the App?How should you proceed when you receive a notification from the app indicating that the video cannot be loaded?If your Bluetooth device is not receiving alert notifications on an Android 15 phone, how should you handle it?What should I do if I cannot receive the device message push, alarm sound/door ringtone and call request from the App?Why do I receive messages after I enable Do Not Disturb?What information can I get from Message Center? Can it be pushed to third-party social software?
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Help CenterApp Use IssuesMessage Center & App PushesPush Notification Troubleshooting

How should you proceed when you receive a notification from the app indicating that the video cannot be loaded?

Learn how to resolve video loading errors in app notifications

Dear user, we are sorry for your inconvenience. it is recommended that you try again when the network is good or switch the network, and upgrade the firmware and app versions to the latest. If the problem persists,You can click "Feedback Questions" below to submit your questions or suggestions; (The selection of the "Select Problem Device" information in the Submit Question/Suggestion interface will help your feedback to be processed faster and better) Feedback processing progress: Click "My - FAQ and Feedback", and then click "My Feedback" in the upper right corner to view.