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Help CenterApp Use IssuesMessage Center & App PushesPush Notification Troubleshooting

If your Bluetooth device is not receiving alert notifications on an Android 15 phone, how should you handle it?

Learn how to troubleshoot Bluetooth notification issues on Android 15 devices

In Android 15, the system has made updates to the stop state of software packages. Specifically, in some phone systems, swiping up or clicking clean in the multitasking management card may cause the application to enter the stop state. This change may result in your Bluetooth device not receiving alert notifications properly.

If you encounter a situation where your Bluetooth device is unable to receive alert notifications on an Android 15 phone, we suggest checking your app settings to ensure the app is not set to stop state (find and open the settings page of the corresponding app in the app management section of the phone settings). If the app has been stopped, please restart the app to restore normal functionality.