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What should I do if the Matter network configuration prompts "The device type is not supported temporarily"?What should I do if the device category is misidentified?What should I do if the device is not in the addable list during network configuration?Zigbee Sub-Device Authorization FailedDevice Not Supported by App
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Device Compatibility / Recognition Issues

Resolve device compatibility and recognition problems.

Troubleshoot issues related to device compatibility and recognition.

Common Issues

Browse the topics below to find solutions for device compatibility and recognition problems.

Device Not Supported by App

Resolve the 'This device is not supported by this app' error during network configuration

What should I do if the device category is misidentified?

Resolve device category misidentification issues

What should I do if the device is not in the addable list during network configuration?

Solutions when device is not in the addable list

What should I do if the Matter network configuration prompts "The device type is not supported temporarily"?

Learn how to resolve the Matter device type not supported error during network configuration.

Zigbee Sub-Device Authorization Failed

Troubleshoot 'Unauthorized, unable to add' error when adding Zigbee sub-devices

Talaan ng mga Nilalaman

Common Issues