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What should I do if the Matter network configuration prompts "The device type is not supported temporarily"?What should I do if the device category is misidentified?What should I do if the device is not in the addable list during network configuration?Zigbee Sub-Device Authorization FailedDevice Not Supported by App
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Help CenterDevice Networking IssuesDevice Connection FailureDevice Compatibility / Recognition Issues

What should I do if the device is not in the addable list during network configuration?

Solutions when device is not in the addable list

Verify the correctness of the configuration App

Carefully check whether the App being used matches the device. Different brands and types of devices require specific corresponding Apps.

Try manual network configuration

If the App is correct, use the manual configuration method. Typically, in the device addition interface of the App, there will be options like "Manual Add", "Others", or similar. Then select the corresponding networking method based on the communication protocol used by the device (common protocols include Wi-Fi, Bluetooth, Zigbee, etc.).

Talaan ng mga Nilalaman

Verify the correctness of the configuration App
Try manual network configuration