SmartLife App DocsNetwork Settings & Configuration Flow Issues
Resolve network configuration and setup flow problems.
Troubleshoot network settings and configuration flow problems with our comprehensive guides.
Device Reset Issues
Why can't I reconfigure the network of the device after I remove the device on the App?
Learn why devices may not enter pairing mode after removal and how to resolve it
I Can't Reset the Device, But Other Products of the Same Model Are Working Normally
Learn how to resolve issues when your device won't reset while other identical model devices work fine.
What should I do when my device fails to enter the network configuration state?
Solutions when your device cannot enter network configuration mode during setup.
Connection Status Issues
The Indicator Light Changed from Flashing to Regular, But It Still Fails to Connect?
Learn how to troubleshoot when the device indicator light changes from flashing to solid but still fails to connect successfully.
The router is online, but the device cannot be connected?
How to resolve connection issues when router is online but device won't connect